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April 2024 by Lily Meade
CPR saved my phone. My iphone 14 fell from the roof of my car onto the highway and got run over by multiple vehicles. thankfully, only the screen needed replacing. The owner was very professional and guided me through all options & possibilities for repair. The price was better than quotes I received from other local repair shops. He followed up with me when he said he would and my phone was fixed the next day. Highly recommend!
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April 2024 by Andrei Pasha
Great repair and customer service!
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April 2024 by Karine Gordineer
Fast and quality service. Easy to schedule.
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January 2024 by Rayshawn Elder
Fast and easy. My phone is like brand new. No I don't feel compelled to spend hundreds of dollars on a new slab of glass plastic and microchips.
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December 2023 by David Pabon
Excellent service
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December 2023 by R Lombardo
CPR had the front and back parts for my daughter's Samsung Galaxy in stock whereas other cell phone repair locations had to order the parts. The phone was repaired perfectly! Thank you, CPR!
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October 2023 by Curious_Axanthic
Brought my phone in for a cracked screen around noon. Gave the guy my husband's number to call when it was ready. Said it would be about 3 hours which was fine with me. At around 4pm, we still hadn't received a call back that it was done, so I stopped in about 4:10. The worker said that my phone failed diagnostic tests twice, and because of this, he didn't move forward with the repair. He tried again and it failed. After some lackluster advice ("call Samsung" even though the screen was cracked and voided the warranty), I then signed to get my phone back. When I left the store to make a call, my phone had no service. I went back in immediately and I let him know what was going on and he asked me what service I had. I said I had at&t. He tried to then put in a VERIZON Sim card into the phone. Obviously, this didn't work. He said the impact from when it fell caused it and had nothing to do with whatever he did with the phone for the hours he had it. Essentially, I now have a 1000$ paperweight. It was working just fine when I dropped it off so there is no reason it should have been returned in worse condition than it arrived. I would highly recommend going to Asurion in Poughkeepsie instead. John was friendly, transparent and understanding and was a big help. Even though CPR is less expensive, it's worth spending the extra money at Asurion. I DO NOT recommend bringing your tech to CPR.
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October 2023 by Virginia Minardi
Cal was courteous, professional, and replaced my I-phone battery in a timely manner.
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September 2023 by Steve M.
I made an appointment ahead of time to drop off my Galaxy S8, with a cracked screen, and they said it might take a "couple of hours." I said okay, I said I could be reached via email since my phone was with them. I returned three and a half hours later, and apparently nothing was done to my phone. They told me the phone had moisture damage, which might be true, since it's an old phone, and they had to 'test' it. But I was pretty annoyed. Keep in mind that this phone worked just fine. They told me to come back in an hour and a half. I live 15 miles away, so yeah....a bit inconvenient. They sent me an email saying my device was ready, so I drove all the way back. They then said that the phone was not worth repairing, so they did absolutely nothing with it. They did refund my money, however. But I thought it was a huge waste of my time. They seem honest enough, but disabuse yourself of any notion that this is a "while-you-wait" kind of place. Not sure if I would use them again, hope I never have to.
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August 2023 by Franchesca Stephens
Fixed my frozen iPhone 12 by simply doing a hard software update on the phone. And it was only $45!!!
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June 2023 by Chris Tilden
Was not to happy I had to come here because the T-Mobile in Kingston is just a bunch of idiots. But thanks to the people at CPR my phone is back up and running better then ever thank you so much ?
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June 2023 by Brayan Arias
Very polite worker and the price is reasonable thanks again for helping me fix my phone
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April 2023 by Joan Mancini
My screen broke & I needed it fixed quickly because my phone is used for my business. They fixed it quickly! Very professional
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April 2023 by Lillian Cabrera
CPR experience was excellent. Scheduled an appointment and they fixed my cell phone as promised during the timeframe they offered. Great service!
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December 2022 by Julieanne MacDonald
My boss was unable to use the touch screen on his cell phone. I called CPR Cell Phone Repair and brought the phone right to them. Within an hour, they had replaced the screen and the phone is working perfectly now. And the cost was very reasonable. I would highly recommend them.
