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July 2023 by Its The Female
I found this company to be very professional & accomodating.I needed to schedule a certain time & they worked around my schedule. The work was done professionally & I would highly recommend.Service: Auto windshield replacement
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June 2023 by Lisa A.
This company came out next day & put in my windshield in my driveway. The tech was professional & courteous & they worked around my schedule to come when it was convenient. I am very satisfied.
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October 2021 by Herve B
Good quality,mobile service.
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July 2021 by Bor Luos
Very unprofessional and unreliable. I made an appointment and no one showed up or called. When I called they didn't even apologize for the no show. I guess they just don't care.
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July 2021 by Jessica K.
This is the worst company to use for auto glass repair. They put a windshield in that was "defective". The tech put the sensor cover on side ways. It fell off. I called the company, they sent the same tech back and he put DOUBLE SIDED tape as a fix and said "hope you are okay with this, it should work" as he thought he was being funny. I told the tech it was not okay, he reached out to his company and told them the windshield was defective. They scheduled to put a new windshield in to only call a few days later to tell me they were closed and needed to reschedule. Today, this company was suppose to come out to replace the defective windshield, only to find out they never ordered the windshield. And now they dont know when the windshield will be in or who knows if they will even fix the problem. The tech is coming out to look at the sensor cover again. This company does not let you tell them how you feel about the services received failed or care about your belongings/car. I don't know who is worse the management or the technician. You could not pay me to use this company or recommend to my friends and family. I will be sure to tell everyone about how awful my experience is. State Farm should really get rid of this company for referring clients to.
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July 2021 by Michael Pacelli
Great staff! Awesome work!! Mike P was the nicest, kindest gentleman. Highly recommend!!!
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December 2020 by Herve Boissonnault
Good quality,mobile service.
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July 2020 by Marshay Richardson
VERY UNPROFESSIONAL!!!! Do not use this service!!! They don’t care about customers or anyone’s time! They hang up on customers & you can nvr get in touch with a manager!
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October 2019 by Dalton dalton
These guys are fantastic. The staff I dealt with were knowlegable and very polite wich made the entire process easy and stress free. The new windshield they put in my eclipse looks great and they were half the price that safelight quoted me. I will defiantly be using arrow auto glass anytime I need glass replaced. I recommend them highly. Thankyou very much arrow auto glass team -Dalton
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August 2019 by Rosemarie Crisafi
Dirty waiting area… I mean really filthy. Wait area was two folding metal chairs with no AC on a very hot summer day. Restroom was blocked by metal beam. Technician was late and rude. My windshield was installed but they failed to reattach my remote starter in antenna. The whole place communicated a lack of customer service apnd low standards of service. Cannot recommend.
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July 2019 by Will Iam
I had my BMW rear windshield fixed. He reused the old gasket, tore up my ceiling cloth (now its hanging), broke most of the cosmetic framing, i've found countless parts from the lining laying around. One of the de-fogging lines is bad. And he left countless costemic scuffs and scrapes in my back seat. I was highly advised to purchase from Arrow due to the experts, not kids, doing the work. I even tipped him. Totally un-satsified. All the parts they broke, i was told wasnt their responsibility.
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June 2019 by dutchess locksmith
Great people right on time as promised and a price that cannot get any. Better
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February 2019 by Chris J.
They did the windshield very quickly the guy was really nice very satisfied the installer was interesting to talk to also very clean install
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February 2019 by Justin B.
If I could give no stars that would be a more accurate rating. Had a 8 am appointment, I drove over 60 miles to get there on my day off. I was on time and they were not there. After calling the toll free number I got a call taker who blatantly lied about calling me at 7:06 to tell me the tech called out. No missed calls and no voice mail. What a waste of my time with not so much as an apology. I will contact insurance company and seek service elsewhere. They even had the nerve to suggest that by going elsewhere I would have to wait for parts. By the way the shop looked like it was abandoned.
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March 2018 by Omar Contreras
Awesome job. Didn't wait that long. Had my windshield replaced.