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November 2023 by Reuben G
Great customer service ! Very knowledgeable and helpful
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March 2023 by Jason K.
I had the pleasure of working with Linda Varela. She was very kind and helpful in answering all of my questions. She assisted me with an issue that another Citi staff member at a different branch left unresolved. Linda was excellent and I want her to know that I appreciate her efforts! Thank you, Linda!
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March 2023 by Jason Kajoshaj
I had the pleasure of working with Linda Varela. She was very kind and helpful in answering all of my questions. She assisted me with an issue that another Citi staff member at a different branch left unresolved. Linda was excellent and I want her to know that I appreciate her efforts! Thank you, Linda!
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December 2022 by Larry G
Drive thru atm out of service
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August 2022 by Mike Abbas
No customer service no respect to customers no management.
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August 2022 by Muhammad Abbas
No customer service no respect to customers no management.
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June 2022 by Darkstar German Shepherds
Im a loyal patron of this bank for over 40 years. I have never seen such bad customer service as this year I was just hung up on by a person it took me hours and numerous calls to to get ahold of ! In lFebruary of 2022 they ruined my zelle account tied to my small business and they keep insisting it's fixed but it's not.they will not take my calls or fix this. Back then a rep from who knows where reset my Zelle in an effort to fix with out even asking! It reset all my limits & didnt fix the account anyway! I will be moving my money canceling all accounts as soon as I have time to change it over! Most of the actual banks have also closed. And given people free access to ATM's which they Dont own & dont take deposits. What is someone supposed to do if they have cash to deposit?
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May 2022 by Jodi B.
Two months ago our daughter was the victim of a cyber attack, her banking information was exposed and these criminals were able to take her savings. Citibank did absolutely nothing to secure her money. They are blaming our daughter for not securing her information. I blame Citibank for not protecting a large sum of money from being taken. It is sad how they are making our daughter the criminal in this case. The actual criminal got away and all we are left with is sadness and despair. We were loyal customers of Citibank for over 30 years. At this point we are in the process of taking our money to a more secure bank. So afraid of this ever happening again.
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May 2022 by Marc B.
We are in the process of removing our money from this bank after my daughter was the victim of a cyber crime and the bank is refusing to return her stolen money. $26,000 in total! The manager at this branch, Jennifer Wilson, is aware of our situation. Yet, when my wife and I walked in last week to remove out items from our vault, she saw us and dashed to her office because she does not want to be bothered. Be advised...your money is not safe at Citibank and this branch is awful.
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March 2022 by Steven Ramis
When you walk into a bank to withdraw more than the ATM can give you but are told that the only teller is out to lunch. What a way to serve your customers. Citibank is the worst!!
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July 2020 by Wantagh Taxi
Citibank is Decent in Wantagh
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December 2018 by Jacelyn K.
I went to get change this afternoon and the teller that helped me was so rude and unfriendly!! First of all she took her time to call me up, there were 2 tellers the other was helping a customer n this 1 was just looking around n after a few min she called me over, 2nd she had such a miserable puss on her face and attitude in her voice 3rd she basically tossed the money under the glass n gives 1 small envelope so I asked for another 1 she got pissed n tossed that as well. Such customer service...never again.
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February 2017 by Rosabel Gonzalez
the bank is thebest
