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January 2024 by Cat Jacobs
When our 17 year old kitty had breathing problems they got him in quickly and gave him amazing care. He is doing great now.
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December 2023 by Bill Wagner
We were quoted 250 for an initial visit and a neutering for our cat. Having used them in the past, we decided that them being a couple dollars higher than other places would be worth it. We were wrong. After they found our cat had ear mites (otherwise in good health) they charged not only 20 to look in his ears but another 70 to check under the microscope to confirm mites. Our initial visit now being $286 (they didn't even treat the mites for that much!) we wanted to be abundantly clear about the neutering charges (we knew that we wouldn't be able to get rescheduled somewhere else quickly and we have a new kitten in the house so we couldn't wait) and after we were told them we didn't want extra tests ran to keep the cost closer to what we were initially told, they claim they had to sedate using an IV instead of pill (he was already sedated from a pill we gave him without any problem before taking him in) and the person that we talked to and told us it would be 200, conveniently was working only a half day and was not there when we had to pick him up and they told us the bill was not 200 but 370 instead. They will rip you off, over 650 for an initial visit and a neutering is all that you need to know about these thieves.
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December 2023 by Natalie Maher
Bait and switch on pricing! We were told it would cost approximately $250 for an initial visit and a secondary visit for a neutering for our cat. The initial visit cost $280 after they ran a lump sum of additional tests and then when we returned to have the neutering done (had to be done quickly because of a new kitten in the house) it was confirmed that it would cost around 200, only for the bill to be 370 when we came to pick him up, there was no consultation about the extra cost and the doctor told us too bad, that they had all sorts of extra anesthesia they needed and that we were legally liable for the extra charges. They will take advantage of your love for your pet and you will pay financially for it, these people are not to be trusted. They are theives.
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December 2023 by Beth Smith
Yesterday was my first visit there with my pup. I did not feel the front desk staff were very friendly. I did not receive a "hello" or anything! I went to the desk and gave my name and she just said "put her on the scale". I had no idea where it was! She finally pointed. I stood there a while with my pup on the scale not knowing if she was going to come look at it or could see the weight somehow from where she was. I finally asked if I was supposed to let her know the weight. She said "what is it". I assumed then that I was to sit and wait. So, I did. Once we were in the exam room which is very cold and dull, (but my pup didn't care) Dr. Miller came in for the exam. I was very impressed with her. She was very thorough, and gave me a lot of information without any pressure. She was very knowledgeable and nice! I am still waiting on a quote though. When I checked out at the front desk I was treated the same as when I walked in. As long as the treatment continues to go well by the veterinarians there I will most likely continue to go. But, first impressions are very important and they are the first ones we see. I just feel they could be a little friendly.
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November 2023 by Debbie Franco
I have been taking my beloved pets to Walworth animal hospital for 30 years. The staff is wonderful and provides excellent care.
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October 2023 by Joe Machia
Our golden retriever is 14 1/2 yrs old and we brought him in for a tumor and seizures. We received excellent care from Dr Briana Cappiello and her staff. Our Cody is still with us and we highly recommend this vet practice. They are very caring and compassionate for your pet and you.
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September 2023 by Sydney M
If you take your pet to Walworth Animal Hospital, do not allow your pet to be seen by Dr. Jen Miller. I interned with her when I was in high school and she recommended a cat that she THOUGHT had kidney disease be put down without doing any diagnostics. No blood work was done or any further diagnostics to determine if he actually had kidney disease and what stage it was. Nothing. No other options besides euthanasia were even mentioned. She was in the room for a total of 10-15 mins. The euthanasia was brutal and I've never seen anything like it. The cat was struggling to get away and literally screaming in pain and terror. She kept sticking him with the needle containing the solution until he died. This was 10 years ago.Today, my neighbor brought her cat into Walworth and was seen by Dr. Miller. He was at Ark animal hospital yesterday and was diagnosed with an upper respiratory infection. Many cat owners know that when a cat is sick, they stop grooming themselves and can look a little disheveled. Upon walking into the room, she accused my neighbor of being neglectful to her cat and then brought up euthanasia as a "treatment option" before reviewing the cat's medical records or looking at him at all. Unqualified, unprofessional, absolutely disgusting. She has been a vet for 10+ years and should know better. I will NEVER allow her to treat any of my animals for any reason.Before anyone questions my credentials, opinion, or whatever, I studied veterinary medicine at Medaille College. I was working to become a tech before Covid hit.
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September 2023 by Brenna Selby
The most caring, attentive, and above and beyond care is at Walworth Animal Hospital. Our dog Morrison has been going there for many years and is so clearly loved each and every time we come in. Morrison was very sick the last day or two and I called late in the afternoon when I realized he was rapidly declining. Although they were short staffed and did not have open appointments Allison working the front desk remembered him and had an instinct he needed to come in. Dr. Jen Miller then cleared the rest of her day for him and found Morrison had a blockage and scrapes in his intestines. If he had waited any longer to be seen he would not have made it. Dr Miller and her tech even stayed far past their hours of working to observe and love on Momo post op. It is only because of the amazing care he is getting a chance to fight for a full recovery. When we picked him up it was so clear the entire office was loving on him and rooting for his recovery. Whether he makes a full recovery or not we will always be so so grateful to Walworth Animal Hospital for their spectacular care. We cannot express our gratitude enough and I cannot express how highly I recommend this vet for your animal ❤️
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September 2023 by Ally
I took my "medical mystery" cat, Nala, here for a second opinion, and I had a great experience. Both the technician and veterinarian were very kind, knowledgeable, and helpful! The doctor was very thorough with Nala, and answered any and all questions that I had.
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August 2023 by Pat Dlugosh
The staff at Walworth Animal Hospital are fantastic. Dr. Hines is very caring and compassionate. We are very grateful to have a top notch veterinary service near us. Thank you all for all you do!
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August 2023 by Kathleen Rosso
Dr. Miller is great! Except in an emergency, I always try to schedule appointments for my four cats with her. I have found her to be kind, compassionate, professional and always willing to take the time to explain options, answer my concerns, etc. without making me feel rushed.
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July 2023 by William
Extremely unprofessional on multiple occasions. If you disagree with any of their suggestions they will kick you out of the practice, leaving your pets without health care, because they only want your money. The records they left us with were filled with complete lies.
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July 2023 by Dawn L
My dog gets the best care here! Where knowledge meets compassion....
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June 2023 by Matt Malinowski
I wish I could leave something less rewarding than a single star. You are an absolute joke. We’ve reached out for 3 weeks to get our dog in for testing. 3 times you tell us we’ll get a call back. You told us you’d go as far as leaving a “post it note on the doctors head”. That’s so cute. I promise we won’t be back. Customers, have a second thought before you give this place a call.
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May 2023 by angela kemp
I had the privilege of being a part of the staff at WAH for several years and got to see first hand the care and compassion every single vet here has for the animals in their care. They work crazy, long hours even on weekends to give pets the best care. I wouldn’t trust my pets with any other place than WAH and I don’t believe any of the negative reviews I have read here. All docs give 110 percent and are so compassionate. Id give this hospital a million stars if I could! Ignore the negative reviews. These people are definitely dedicated to caring for pets and IWould never take my pets elsewhere ♥️ having said that one of the receptionists is very stuck up and talks down to people. She could use some people skills
