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December 2023 by Lauren DiMicco
This place has the friendliest and most knowledgeable staff and we had a truly great experience. I regretfully had to cancel an upcoming reservation for doggy daycare (which was clearly informed as non refundable, and I expected to pay for it) and for boarding due to concern about the virus going around, and not only were they so understanding and accommodating, they didn't charge me for the daycare.Prices are extremely reasonable for the excellent service they provide. Cannot recommend them enough.
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July 2023 by Ryan Staffiero
My family boarded our dogs at woodlands for a week during vacation, I can say without a doubt this was the best experience we could've asked for. The team there was phenomenal and got constant updates on our dogs. We will be using woodlands in the future for the best possible experience! The photos don't lie, seeing how much fun they had
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July 2023 by Tom McCullough
Excellent place to board your dog. They take excellent care of the pets and provide daily updates and many pictures. Frankie highly approves of his visits there.
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July 2023 by Brigitte Wolfe
My golden stayed this past week and from the second he entered he loved it. We drove over an hour to send him here. We were very skeptical about leaving him at a pet boarding facility but this place is truly a luxury hotel for dogs. We will bring Leo back on our next vacation. Staff was nice and the ground very clean. I was very happy and so was Leo.
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July 2023 by Breia Lehr
I boarded my pup here 2 years ago for 3 days and when I picked him back up I noticed that he couldn’t wag his tail. I called the boarding facility immediately to ask if something had happened and they stated they didn’t notice anything wrong. I brought him to the vet and his tail ended up being sprained. I was offered no explanation for their negligenceIn response to review reply-I do understand the risk of boarding a pet, which is why contracts are in place. However if something were to happen, such as this incident, I expect it to be communicated to me. As for the group play mentioned, he was not in a large group, he was only with 2 other dogs. I feel it’s safe to assume that anybody would notice if 1 of the 3 dogs was not acting right. He walked into your facility in perfect health and came back to me in noticeable discomfort and pain which led to a same day visit to the vet. I’ve recently had to look for somewhere to board and this experience has led to a negative impact on my decision which is the reason for this review some time later. I thought I was taking him to a top of the line location, paid for the “top quality” room and experience only to find out that there is dishonesty.
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July 2023 by Kandace Keller
Very nice place to board your dog. He gets playtime with other dogs without MY nervous anxiety. Great experience for him. Pictures of his playtime were provided at an additional cost but we'll worth it.
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July 2023 by Jason B.
They Let my Brothers Dog die from heat stroke 0 stars ruined a nice vacation. I want to see how they explain this.
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May 2023 by Liz P.
Awsome for boarding or daycare! Jethro loves it! Truly has a resort feel with pools to cool off in.
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May 2023 by JTJ
The staff and facility are excellent. The drop off and pick up process was simple and the daily updates appreciated. Having an opportunity for our dog to be bathed before pick-up was fantastic. The most important factor and indicator was that our dog Willow was happy when we picked her up. We’ve stayed at other places where she came home dehydrated and upset. We strongly recommend The Woodlands.
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May 2023 by Vicki Andrade
Our dog Myla absolutely loved her day at your resort and spa!! ? Approaching the door you’re welcomed with calming tranquility music (excellent touch!) and then instantly greeted by a warm and friendly staff. The staff is wonderful and it’s evident that they truly love animals ? we will absolutely be back! A+ ⭐️⭐️⭐️⭐️⭐️
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February 2023 by Erica Alessandri
I can’t say enough nice things about this place. I would give them 10 stars if I could.My dog Cooper had a bad experience at a doggy day camp a few years back where he was attacked completely unprovoked. This instilled fear within him and unfortunately I had to stop taking him.I recently had moved to the area and was going away abroad for a few days, normally I have someone come to my place and let him out, feed him, etc. I happen to do some research about doggy day camps/boarding in the area and came across this place.From the moment I first called they were all so so incredibly nice, helpful and informative. I explained Coopers situation and they made me feel so comfortable about bringing him there and seeing how he does. Of course I was still hesitant and nervous. Especially since my dog is now a bit older and can be grumpier on some days.I dropped him off for the initial “interview” to see how he interacted with the other dogs. While he was there they actually emailed me over pictures while he was playing and having a great time. When it was time to pick him up they said he did great and he would do great with boarding as well.I boarded him a couple weeks ago for 6 days/5 nights and it was the best decision I’ve made. They once again emailed pictures/updates of how he was doing. I was even able to get access to the camera in the little room he was staying in if I wanted to check in and say hi.I’ve never been able to relax more on a vacation before knowing he was in such great care. I was even able to get him in for a bath the morning before I picked him up. He came home smelling fresh/clean and was so fluffy with a little bandana on. Most importantly he was happy too!I definitely plan to be using the woodlands again in the future. Thank you all again so much for taking such great care of cooper.Highly highly recommend this place!!
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December 2022 by Susan K
I have boarded my dog three or four times at the resort now, for up to 11 days. Any guilt I have about leaving him has disappeared. His days are full with playtime and socialization in the play yards. I arrange for him to have additional walks, and pool passes for swimming can be purchased. Toby receives food treats and has a suite with both indoor and outdoor areas for resting. This last visit he received a great bath and grooming before coming home. The daily emails with pictures from Dan and the staff reassure me that my dog is well cared for, enjoying his time, and too busy to be pining for me. The peace of mind is priceless!
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December 2022 by Chrissy Poluzzi
My two pups LOVED their stay here! After a terrible boarding experience elsewhere, I was very hesitant to leave my pups anywhere. However after their day at daycare I opened up to the idea after seeing how comfortable they felt. I left them here for a long weekend and in their suite I got to see them on camera, give them treats and even got pictures of them eating their eggs for breakfast. I messaged the owner a question and heard back from him in less than 5 minutes. I felt extremely comfortable with our pups staying here. I can and will highly suggest them to anyone looking to board their pups. Looking forward to using this facility in the future. Keep up the amazing and comforting atmosphere.
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September 2022 by Melissa Hayes
Harper had so much fun during his stay. He is an anxious boy and kennel stays are hard on him and us. Well he came home so happy and enjoyed all of the activities. The staff were super patient with him as Harper does not like water but they worked their magic and he ended up getting in the pool and was happy about it and made friends! Can’t thank the staff for the great care and attention they gave to our dog!
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September 2022 by Molly W.
Breed discrimination at it's finest!Called in June to set up an appointment for temperament evaluation for my German Shepherds and was told they were not taking new clients until 6Sep and to call back closer. Called back mid-August and again was told they would be taking new clients in September and I would be good to go with scheduling as long as my dogs passed the temperament test. Call today to schedule the temperament test and I am told they are not taking German Shepherds. Don't waste your time calling here for boarding!
