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“German was a wealth of knowledge. Took the time to answer all my questions. He was super helpful but never pushy. He explained all my options about plans etc. Appreciate him!”
“I went in because I was curious about upgrading my phone. I received really great help and left with a new phone and a new iPad. Talk about customer service skills! If you need help, this is the store to go to :-)”
10AM - 8PM
357 Rte 25A, Rocky Point
Mobile Phones
“Daniel is one of the best salesman we’ve ever dealt with. He explained everything in detail and answered our many questions . He was also extremely patient, we are not very technologically savvy and it took longer than usual to set up our phones. We rarely write reviews but we feel that he definitely deserves to be acknowledged.”
“Had an amazing experience today at the middle island location! Victoria helped my son and I set up new accounts and paid off our old lines at AT&T, a provider that use to be good, but has gotten worse over time.. I am very excited to finally be through with their team and a new T-Mobile member! Victoria was very helpful and knowledgeable and helped us get set up quickly and efficiently! GIVE HER A RAISE! She is a great asset to your company :)”
“Dealing with Josue and Elvis was the definition of dealing with professionals, they were transparent, made me feel comfortable, made the switch over from Verizon effortless, and last but not least they gave me a GREAT deal on the phones, now I’m paying less with new phones and iPads compared to what I was paying with Verizon. These guys have earned my business and I recommend them to all of you if you guys are trying to get a good deal and switch carriers without any headaches.”
“This Metro PC's solved my locked phone problem with great effort, including a phone call to a colleague.The price for my new, unlocked Moto E5 was excellent.The customer service I got from Charles was very good. During subsequent visits to this store, I was met with professional, courteous, knowledgeable service by employee Elvia. 11/25/20 all employees wearing a mask. Store counters, display counters, floors and doors gleaming clean.When I left the store, I felt like a valued customer. Highly recommended.”
10AM - 7PM
725 NY-25A, Miller Place
Mobile Phones
“Upgraded cell service and a couple of phones today, absolute pleasure. The guy working was low pressure and explained everything clearly plus got us a good deal with zero, and I mean zero, hassle. Super impressed and definitely recommend.”
“I love this store Nelson and Mike are incredible. They helped my best friend out with switching her phone line from AT&T to tmobile and did and amazing job at helping her”
11AM - 7PM
99 NY-25A Ste 3, Shoreham
Mobile Phones
“EXCELLENT!!! Charlie, I believe is the gentleman's name who helped me. AMAZING!! he was so helpful/ Honest, and polite. A real human being. Excellent to work with. He made the whole process super easy. I would recommend going here to speak to him about anything. He helped me with my apple product, as well as a new apple purchase. Even if he is an "android guy" :) He is great. Great location and great personal service! I do have do say one minor bad thing that has NOTHING to do with Charlie and the people in the store or their service. When you try to call the store directly via their 821-5800 phone number, it automatically kicks you over to a call center somewhere else in the world. These people are no help. It is difficult to call the store directly. That's not Charlies fault or the people who work there!HIGHLY RECOMEND GOING THERE!!!!!”
“I dropped my phone, half the screen was black and I was unable to use it. I went to T-mobile to purchase a new phone. I got very lucky and had the right person help me. Karla appeared very knowledgeable about the phones and was able to unlock it and confirm my google account without even seeing half of the phone screen by just using her memory of where the numbers are on the phone. She was also very patient. She also showed me options for new phones what the benefits of each phone was, prices, she helped set up my new phone, put on my new screen protector and otter box, and assisted me with setting up a watch I also purchased. She did a great job.”
Mobile Phones
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“I just wanted to share something really positive.A friend of mine had a fantastic experience at Verizon not too long ago, and she said good things about this guy named Matthew who works there. She said he was incredibly patient and professional, which is pretty impressive considering he's on the younger side. It's always reassuring to hear about great customer service.”