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March 2024 by Nora Sanchez
The one star is for the ease of going to a small post office. Apparently, the government doesn’t hire on personality or manners.
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December 2023 by Cailyn Schilling
Delivery driver didn’t deliver my package on the expected day due to “no access to delivery receptacle”, even though I was home all day and never saw him go by. The next day he delivers my package, I go to grab it immediately after delivery and it is completely empty of its contents, shoved into my mailbox (if the package had its contents in it it wouldn’t have fit in the mailbox and would have had to be delivered to my porch). Why would you deliver a completely empty and opened package? I have submitted a missing mail search and submitted an insurance request and haven’t heard a single thing back. My package cost a lot of money! Horrible postal man and horrible service!
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October 2023 by Ophelia Drowning
Literally useless, I have to drive to the one in Guilderland if I don't want to be severely disappointed.
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September 2023 by Thomas Barnes
Rampant Dyslexia
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May 2023 by Andrew Emrich
Very helpful in setting up a PO Box and answered all my questions.
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April 2023 by Christine S
Poor customer service. Went to the counter to drop off mail and the older gentleman that works there wouldn’t take what I was handing to him and instead gestures for me to put it on the counter (and then he’d pick it up and put it in the right bin). Every time I have been there he has been obnoxious to every customer. He gives USPS a bad name.
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January 2023 by Tommy “tomxypdq”
Since the last delivery driver retired, there have been 4 miss mailed parcels to my address and several neighbors report the same. The last 4 months we see different drivers doubling back on the route to correct missed drops. The summer heat in those noisy diesel trucks is brutal! The main tall man at the Office is functional yet expressionless. At least he isn't fake, pretending to like his work or people who visit. Its a tad obvious though.
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October 2022 by Polly-Alida Farrington
I don't know what is wrong with this post office. Usually get our mail delivered ok, so I'd give more stars for delivery. Though we did often get mail delivered when we're out town, even though it should be on holdThe biggest issue, as others have said, the man at the counter is impossible and rude. He's always that way. I go out of my way not to deal w this post office.Most recent encounter. I had a package arrive while we were out of town. Even with the routing number, he couldn't find it. The speed with which he looked for it indicated that he probably didn't look in any detail. Who knows when I'll get that package.
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September 2022 by Jeffrey Harris
We try not to deal with this po. Worst clerk I have ever had to deal with. Surly attitude. Nasty disposition. If we have to mail a package we go to slingerlands po by price chopper. Very friendly there. Mentioned to the clerk there once that we drive to slingerlands rather than deal with our own po because of the nasty clerk. He said "you must be talking about mean mike" even other post offices know about him.
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September 2022 by Rob Madeo
OMG, just go to Guilderland so you don't have to deal with the guy who works at the counter. What a miserable person. Most recently, he hassled me over a package I was sending to a service member in Iraq. Thanks, man!
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July 2022 by Greg Lenegar
Mike who works there has always been rude . His tone is derogatory and his customer service is awful. He always makes me feel like I'm a bother to him . I have tried a few times to give him another chance as this location is close for me. I will not be giving him another try as he wouldn't tape a small box shut or tape the label on it. He gave me scotch tape. I hope the tape holds . He is a miserable man. God bless him
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February 2022 by Tony Weeks
Male that works upfront is unbearable rude. Dread having to enter the building, as it is known that this guy is miserable at an unbelievable consistency. Overall, guy is very sensitive stay away. If you dare to ask a question, guy will go into a full tailspin.
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February 2022 by Ahtis Harp
I have never experienced a post office quite like this. Excuses, delivery issues, will not deliver unless they feel like it, mail goes into the wring box, had debit cards delivered and lost four times, packages missing and it never really gets better
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January 2022 by N T.
Neither the employees nor others are wearing masks, despite the NYS mask mandate that is currently in effect, and that USPS requires all of its locations to adhere to. Also, the customer service is terrible. But really - put on a mask. What are you worried about, the appearance of caring about other people and the general populace?
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November 2021 by Thomas Clark
Since the last delivery driver retired, there have been 4 miss mailed parcels to my address and several neighbors report the same. The last 4 months we see different drivers doubling back on the route to correct missed drops. The summer heat in those noisy diesel trucks is brutal! The main tall man at the Office is functional yet expressionless. At least he isn't fake, pretending to like his work or people who visit. Its a tad obvious though.
