“I had did a bill payment on my CHASE moblie app. and got alittle concerned that the bill wasn’t going to get paid. So off I go to the Chase branch in Pelham ,NY on 5th Ave. I was meet by Devon. He took me to his office and listened to my concerns. He explained the process and how Chase does things right. Within 2 hours I got a call from the company I paid the bill to on the Chase app saying that they received the payment. My point is that Devon listened to my concerns. Thanks Devon.”
11AM - 2PM
301 Fifth Ave, Village of Pelham“I've never had an issues with my Pelham branch. All of the staff are friendly, helpful, efficient ( personable since I'm a regular ) lol Cheryl, Jay, Tellers (Mngr Odette) forgot some names- seeing some new faces in general good service. Only thing I'm seeing recent;y is longer wait time in lobby, not sure can be since it's the holidays and staff might have been on vacation and/ or out.”
“My experience with Trustco could not have been better. They did almost all of the work in getting my application in order, they accommodated my closing date preference and the closing was very quick and without issue. I would highly recommend this group to anyone looking for a great loan experience.”