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November 2023 by Samantha Haas
After breaking my ring at work, Hilary helped me get a new one! Such an easy process and got my new ring back quickly!! Im so happy with my ring!
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October 2023 by Emma Whitmore
We got my engagement and wedding bands here. We had gone to 3 other stores before we went to Zales looking at engagement rings. When I saw the ring in the display I wasn't sure if I like it. The lady helping us told me to try it on since rings can look different on. As soon as I put the engagement ring on I knew it was the one! She also helped us find wedding bands to match the ring. I ended up getting two bands to go on either side of the ring and then sautered all of the rings together. Everyone is always so helpful and kind at the store!
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October 2023 by C McCarthy
Cannot recommend enough!! Hilary is amazing, and I don’t know how we could have done this without her. My fiancé and I have had her help us with the entire process as we buy our rings- get them resized- and she has been so patient and helpful! She has made the process fun and stress-free, one less thing we have to worry about as we plan our wedding. Thank you again Hilary!
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August 2023 by Nicholas Caraccio
Great customer service at this Zales. The associate did a great job helping me purchase a chain that I liked, and it seemed like he was very knowledgeable about them; he had a lot of good information for me.
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July 2023 by vanna nichole
Stopped by the Victor, -NY. Hillary was an absolutely wonderful. She helped us with some questions we had, and made everything feel like a breeze. 10/10 would recommend!
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June 2023 by Rodney Swain
We had some maintenance work done on our rings and the employees at the Eastview Mall store were courteous and professional and the turn around time was not long at all....quite pleased with the experience.
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June 2023 by Tiffany Searight
Michaela was absolutely amazing. She took the time to listen and explained cut and clarity in detail with me and showed me several options that would work for what I wanted. Not to mention her sweet spirit. Thank you!
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May 2023 by Alex
Came in and was treated very kindly. I didn’t make a purchase, but I’m still considering. Matt was extremely knowledgeable and professional. I really appreciated how patient he was with me because I had no idea what I was doing!
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April 2023 by Bridgette
We came in looking for wedding bands. We had been to a ton of different stores. I have a unique engagement ring band so I was particular about what would "match" it. Hillary helped us and did an amazing job. She listened to what I wanted and was looking for in a wedding band and her very first recommendation was the one! She worked with us to get the most bang for our buck with the sales they had going on at the time and showed things actually in my style. 1000/10 would recommend Hillary from Zales. <3
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April 2023 by Melinda Westbrook
So thankful for my recent experience at Zales! They helped me build a second band that matches by engagement ring and wedding band. The 3 are now soldered together and so beautiful! Thank you for completing the set!!
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April 2023 by Kayli Hurd
As soon as we walked in, we felt welcomed and listened to on what we truly wanted. We are super pleased with our wedding bands and are so glad we chose here!
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March 2023 by Brittany Martin
My fiancé and I have purchased our engagement and now our wedding bands here and have had a wonderful experience each time! The service is friendly, you may wait a bit depending on the day but they’re always quick to acknowledge you when you walk in. Repair/resizing and cleaning services are pretty fast as well.
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March 2023 by Jason Serafin
Mikaela S. was amazing to work with! She went above and beyond to help us find the perfect ring. She kept an eye out for rings that fit our preferences, and alerted us to price changes. Throughout the process she was professional, sweet, and incredibly knowledgeable of the products as well as Zale’s services. I can’t recommend this store and their associates enough.
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March 2023 by Kimberly Brown
I have such great experiences at Zales. Hillary takes the time to show me all my options, and provides me with all the information I need to make the best choice for me. Finding my engagement ring was such a joy!
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March 2023 by Gregory Mayne
I had the pleasure to work with Hillary at the Eastview Mall location on a recent diamond inspection trip. We have been customers for over 15 years and working with her is the reason I will remain a customer. She went above and beyond. My issue was most definitely fixed by her persistence and dedication to customers.Her customer service skills are second to none and I hope that she is not only provided this feedback, but recognized by the company and celebrated by her peers.Thank you, Hillary!!