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May 2024 by Karen Walker
A package was delivered this morning. It was too large to fit properly in our box, but rather than placing it in one of the lockers next to our bank of mailboxes, the carrier chose to stuff it into the mailbox until it was tightly jammed in the box. There is no way I can remove the package from the mailbox without damaging the breakable contents. Calling the Victor office was useless -- no one answers the phone. THIS IS UACCEPTABLE.
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April 2024 by Rob Grasso
Victor, NY 14564 post office. Decent size, well stocked with Priority Mail boxes and slips. Really like how large the package drop off is inside. Also has a self serve kiosk inside.
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April 2024 by Mark Joseph
Overall the 14564 post office does a marvelous job. They've always been very helpful and courteous at the counter. The local carriers do their best to ensure proper delivery. On the rare occasion when we've reported an issue the local supervisor has very promptly addressed the issue (usually minor issues) to satisfactory conclusion. Even as the town & village have grown 14564 has maintained it's small-town local community environment.
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December 2023 by Teresa Font
Victor post office has been very helpful and kind. Everyone is very friendly. I've been here for almost 30 years and never had a problem.
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September 2023 by e bonvell
Always pleasant
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July 2023 by Brennen Parke
If your package is being processed at this location, you are not getting it. Horrible location and service
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March 2023 by Belinda Molesworth
The staff at the Victor Post Office is always friendly and helpful. I've been there multiple times and it's aways the same pleasant experience. Thank you!
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February 2023 by Linda Prokop
I sent a pkg to my granddaughter but used an incorrect zip. It was delivered to an incorrect address. I called Victor PO and explained. Within a few hours they tracked pkg down and retrieved it. They will deliver to correct address tomorrow. They are going to make one little girl very happy and I can't thank them enough! BEST CUSTOMER SERVICE EVER!!
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December 2022 by Ron Gallo
Mail carriers consistently deliver mail to the wrong addresses on their route. The post office building is kept clean with plenty of parking but it always seems understaffed.
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May 2022 by Kevin Markman
Good service and friendly people. Sent my package well and saved me money. Offered me stamps too.
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December 2021 by Mark M.
A smaller location, but it has friendly staff and a self service kiosk that you can use when the place is closed. We used it to ship a flat rate box filled with Christmas cookies to a friend in The City and it was super convenient!
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December 2021 by tinkerbell
This post office is the worst. Some of the workers are miserable and dont want to do their job!! Slamming my packages because they have to scan them in because the drop off drawer is jammed because they never empty it.
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August 2021 by Josh Jones
Tried calling for 45mins with no answers terrible customer service experience
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June 2021 by Imani ExecutivesLLC
I’ve had a PO Box here since 2008. The people here are exceptionally nice, and I have never had a problem!
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February 2021 by Jim S.
People have no idea that the mail is constantly moving. They know that the put a stamp on a letter in Rochester, and several days later it shows up in grandma's mailbox in California. In my humble opinion that is a pretty good deal for $.55 ! I transferred mail from sectional center post offices to rural post offices for a USPS contractor for almost 15 years in the 1990's & early 2000's.
