Staff is extremely rude and talk a whole lot of mess, but not ready to back it up off the clock. Assistant manager is cool though one person in the store that does a good job and is a decent human.
December 2023
Really rude staff told me they were closing in five minutes. Totally gave me the vibe like they didn’t even want me in the store or want my money clearly I’ll shop elsewhere from now on. they just lost a customer for life. Worst customer service I’ve ever seen.
December 2023
Bought a pair of Vans on line from Tillys. The suede ripped the first day when putting the shoes on. 2-3" rip across the top of the toe area. Tillys won't return them even thought they're like new. Hayden said they are not in the original condition.
