This review is just for Lisa Lanning. Her customer service was amazing. She was informative, detailed and so helpful! Thank you Lisa for making shopping at PB so nice! - your Canadian customer!
November 2023
Product was a month late, they used a third party install and delivery team. Not only did they not know how to set up my furniture they broke it. If you want to sign up for an expensive nightmare use potterybarn, should have used Arhaus.
October 2023
Ordered a drying rack online. Didn't put it together until 6 weeks later. Found out it is too large for my apartment. Called customer service and won't let me return or exchange it. Will not shop here anymore
