Pharmacies in Victor, NY

“I always get great service at this CVs pharmacy. today it was exceptional as the pharmacist was answering the phone, waiting on customers, and still got my script that had just been sent from Urgent Care done in 10 minutes. Her was cheerful and helpful the entire time. There was someone else stocking, but the rest was being done by the pharmacist.”

“I absolutely love every person at this pharmacy. They should be the model of exceptional bedside manner and customer service for every field.

I moved to Victor from Canada a few months ago, right in the middle of some tough health issues that left me in tremendous pain for weeks on end. Picking up prescriptions at a Walmart (!!!!) after the most excruciating medical testing should be an awful task; but I’m so grateful for the consistent care, compassion and warmth from every single person at this pharmacy. They've helped me through some of my worst days, even when I felt alone without my family around. Joe (Pharm D) and April (R.Ph) are the most friendly, kind, knowledgeable, and down to earth pharmacists I’ve ever known. Sandy is easily one of my favorite people on the planet. The empathy she showed me during one of the worst days of my life is something I’ll never forget. Seth is always also so kind and warm.

Everyone there has so much patience as my anxiety gets the better of me when there’s insurance-talk. This team has made a huge difference in my life. (I wish I knew everyone’s name so I could thank them. I’ll likely update this review in the near future.)

I honestly never expected to find this level of care at a Walmart pharmacy. I can’t give them enough stars.”

“I'd give them 5 stars if it weren't for one of their female workers (I won't disclose her name here but its burned into my memory). She answers the phone and has a serious attitude no matter if I'm just calling to reorder, check the status of a rx or attempt to figure out why they weren't getting the script from the dr (sent it 3 times). She offered to send another request to the provider but anything beyond that, don't expect help. ZERO compassion. Other pharmacies will offer to call the dr when being told the office has sent it previously. Not her. I asked for a fax number to provide to the dr but apparently their system doesn't work like that. Basically they do nothing except send another request. So now the provider has to call them to figure out why the script isn't going through. Hopefully she doesn't hang up on them for trying to get medicine to their patient like she did me.

I can't imagine being that miserable to people at work and still have a job.”

“Nice local pharmacy. Unfortunately, our current insurance does not let us use any pharmacy other than CVS, but if I could, I would consider getting them here. Selection of drug store products could be better and more varied but it is quite a small store.”