About Mac-Ave - An Apple Authorized Service Provider
Mac-Ave is a local Apple Authorized Service Provider located just minutes from the Apple Store at Eastview Mall. With over 31 years of experience serving the Greater Rochester Area, Mac-Ave specializes in both in-warranty and out-of-warranty Apple repairs. Most iPhone repairs are completed within 2 hours, while Mac repairs typically take 1-3 business days. Customers consistently praise the knowledgeable and professional staff at Mac-Ave. Many have shared positive experiences, noting thorough examinations of their devices, accurate diagnostics, and effective solutions that contrast sharply with their frustrations at the Apple Store. The shop is described as cute, with interesting items to explore while waiting for repairs. Mac-Ave offers competitive pricing, often lower than other repair shops, and emphasizes clear communication regarding repair costs and timelines. The friendly atmosphere and dedicated customer service have made it a favored choice for those needing Apple device maintenance and repairs. With a commitment to quality service, Mac-Ave is highly recommended for anyone seeking reliable Apple repairs.
They are AWESOME!! Very friendly and can get an appointment very fast! I will definitely go back time after time when I need too!
February 2026
Most of all problems solved even for older equipment or less tech savvy customers. Always our first choice for anything Apple.
February 2026
Mac-Ave took prompt and effective action dealing with my iPhone after it fell into a puddle recently. I rely on Mac-Ave when it's time to purchase a new laptop or phone or when problems arise. I've also gotten tremendous benefit from one-to-one sessions, expanding my skills/knowledge with laptop or iPhone.
