Exotic Snack Factory is a hidden gem in a New York mall, described as a unique, fascinating, and fantastic addition. It is a snack lover's paradise and a great place to explore as a family, where kids love it. The store is well-situated and inviting, with shelves stocked full of brightly colored packaging and intriguing treats from around the world. It offers a wide variety of different drinks and chips, featuring familiar brands in interesting and almost impossible-to-find flavors, as well as fun, unusual, and completely out-of-the-ordinary snacks. The staff are friendly, helpful, and provide great customer service, offering suggestions and sometimes free items, which adds to the experience. The store is well-organized, making browsing a lot of fun. However, some reviewers note that prices are not listed on the items, suggesting more transparency would be helpful, as the total cost for a few snacks can be high. Despite this, the overall experience is highly recommended, with many customers planning to return for more of the good snacks from around the world. Parking at the mall is noted as easy.