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December 2022 by Melissa Silcox
My favorite CNB branch. All the staff are so great.
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December 2018 by Doug Beck
Great people easy to work with always very helpful
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December 2018 by Luke Render
I have a car loan with them. They always cash the checks. Weird thing is no statement, mail, or flyers in 4 years. Kinda of a weird bank.
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May 2018 by Kyle Bagshaw
Purchased a used car and this bank ended up financing the loan. I kept the account in perfect standing for years. Then I was in an accident and the vehicle was totaled. I thought my insurance company was going to pay off the loan, and I would owe my deductible to my insurance company. Well, my insurance company payed off the loan, minus the deductible...so that apparently I owe my insurance deductible to the bank. That would have been fine, except that no one told me! So this bank waits until I'm more than 30 days overdue on my loan payment to call me and see what was going on. As soon as I became aware of the situation, I immediately made payment in full and satisfied the loan. Despite these very unusual circumstances, and despite my immediately taking care of the issue, CNB refuses to remove the late payment listing from my otherwise perfect credit report. Will never do business with CNB again.
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September 2017 by Michael M.
I would just like to say I am quite thankful for this bank and their employees. I am on the upturn of recovering credit after far too many hospital visits. I still had a few left over but had manage to recover back to 600+ as well as having a stable well paying job, it was time for a new vehicle purchase since I've been without one since April when my Camaro broke down. But as you know, credit lenders aren't so quick to forgive even with a nice salary and rising score. Banks everywhere were holding it against me or asking for outrageous downpayments. I'm also in the middle of having to move because of promotion, I can't dedicate that much to my car and still have a home as well, I'd rather lose the vehicle, figure out how to make it work for awhile than just be homeless. However I passed Van Bortel's used car lot and picked something I could more than afford. Sadly the question still was, who would trust me. But with Van Bortel's help and Canandaigua's trust, I was able to purchase the vehicle with only $2,000 down. I will forever be grateful for this and would in no way let them down. Thank you for making my life easier.
