Bassett Furniture offers a wide range of quality furniture for the bedroom, dining room, living room, and outdoor spaces, along with accessories like lamps and rugs. Customers can also customize their pieces in the design studio and benefit from the help of friendly and professional interior design consultants. The staff is known for their knowledge, helpfulness, and no-pressure approach, making shopping a positive experience. Several reviews highlight outstanding service from employees such as Michelle, Rochelle, and Veronica, who go above and beyond to assist customers, answer questions, and provide personalized recommendations. Many customers appreciate the welcoming atmosphere, the attentive and cheerful staff, and the smooth, enjoyable process from selection to purchase. Whether shopping online or in-store, customers feel confident and well-supported in making their choices at Bassett Furniture. Overall, the store is praised for its quality, excellent customer service, and dedication to helping customers create their perfect furniture and room designs.
Very polite. Great customer service. Very knowledgeable.
August 2025
We had a wonderful experience purchasing furniture for our new great room. Michelle's design expertise and friendly demeanor made it an enjoyable and effortless process to create a stunning space. The furniture is exceptionally well-crafted, and the store offers an extensive range of styles and custom design options.
August 2025
Thank you for making this project a success. Your quality and customer service has been top notch. I recommend to anyone looking for custom design furniture. Everything went as expected and smoothly as discussed at time of purchase.
