Matthews Cadillac is known for its excellent sales team and customer service, with several reviews highlighting the professionalism and friendliness of their staff. Customers have praised sales professionals like Fred Hobarth, Naidra R., Paul Tierno, and Ashley for their knowledge, patience, and transparency during the purchasing process. Many have reported smooth transactions and vehicles delivered in pristine condition. However, some customers expressed concerns about the service departments, describing them as rushed and unfriendly, suggesting that service quality may vary depending on personal connections within the company. Overall, Matthews Cadillac is recommended by numerous customers for its pleasant sales experience, trustworthy staff, and a good selection of vehicles, making it a place worth considering for both new and used car purchases.
Fred Hobarth provided exceptional service when he helped me replace the steering wheel on my Cadillac Escalade. His professionalism and friendly attitude made the experience stress-free and enjoyable. I highly recommend Fred he’s truly a top-notch professional!
June 2024
Paul Tierno at Matthews Cadillac was such a pleasure to work with. Very knowledgeable, patient and so personable. I have bought at least 5 cars through Matthews over the years and will certainly continue to do business with them. I highly recommend them to anyone looking for a new or used car.
November 2023
Our sales consultant, Ashley was absolutely wonderful! Any questions we had she answered any concerns were taken care of, so far so good! The car runs great and the ride was comfortable. My husband and I are very happy, thank you Matthews Cadillac
