Matthews Auto Group is a family-owned and operated business that has been providing quality new, pre-owned, and certified vehicles to customers in New York, Pennsylvania, and Massachusetts since 1973. With 16 locations, the company offers a transparent and hassle-free car buying experience, with a focus on delivering "More. Every Day. Every Way." Customers have consistently praised the exceptional service they receive at Matthews Auto Group. The staff is described as friendly, helpful, and accommodating, going above and beyond to ensure a smooth and seamless experience. From the quick and efficient check-in and check-out process to the staff's willingness to address any issues that may arise, customers have expressed their gratitude for the exceptional service they have received. One customer, Amanda from Canada, had a particularly positive experience when her Volkswagen encountered issues while she was traveling through New York. The staff at the Volkswagen dealership, particularly Chris Skinner, went out of their way to assist her, organizing a rental car, keeping her informed throughout the repair process, and even providing transportation to and from the dealership. The customer was so impressed with the level of care and attention she received that she would seriously consider driving to the Vestal, NY location to purchase her next Volkswagen. Overall, Matthews Auto Group has earned a reputation for providing a transparent, hassle-free, and customer-focused car buying and service experience, with many customers expressing their satisfaction and gratitude for the exceptional service they have received.
