Guthrie Vestal Shippers Road Pharmacy, located in Vestal, NY, is known for its friendly and helpful staff who provide knowledgeable service and weekend hours to accommodate customers. The pharmacy offers a wide range of products, including prescription medications and over-the-counter remedies, aiming to meet the health needs of the community. Customers appreciate the convenience of the staff’s helpfulness and the extended hours, making it easier to get prescriptions filled. However, some concerns have been raised regarding privacy and communication. Customers have noted that there is no private space to discuss medical questions or share personal information, as they must do so openly in front of others in line. Additionally, when prescriptions are ready, pharmacists call out names loudly behind a glass wall, which can be difficult to hear and understand, leading to longer wait times and missed calls. Many customers prefer alternative methods such as texting or pagers to be notified when their prescriptions are ready, to maintain privacy and avoid the busy, loud environment. Overall, Guthrie Vestal Shippers Road Pharmacy provides helpful service and convenient hours but could improve privacy and communication methods to enhance the customer experience.
Pharmacists are very courteous, helpful , however the techs , gals who check you out rude unfriendly , making a statement without checking with pharmacist,
July 2023
They always have my daughters medication while every other pharmacy around seems to always be out!!
February 2023
I gave them the wrong insurance by accident, and they outright REFUSED to take to correct one.
