Kohl's, a retail powerhouse, offers a rewarding shopping experience every single day. With their sales and Kohl's Cash, customers can save money effortlessly. The hassle-free returns and free in-store pickup make shopping a breeze, ensuring safety and convenience. Kohl's caters to diverse lifestyles, providing a wide range of fashion, footwear, beauty products, and home decor options to suit every personality and budget. The company's heart lies in Kohl's Cares, a philanthropic initiative that invests talent, time, and money to make communities happier, healthier, and greener. Kohl's fosters an inclusive environment where associates and customers can be their authentic selves. Customers can shop in-store, online, or through the Kohl's App, making their shopping experience seamless and accessible. While Kohl's is praised for its professional and helpful associates, some customers have expressed frustration with the exclusion of certain brands from coupons and the store's constant changes. Additionally, the location of the returns desk and the lack of handicap-accessible restrooms have been noted as areas for improvement.
Shawn was great! Store was well stocked and organized. Although associates on the floor did not greet or offer assistance. That’s kind of a step below what a management team might expect.
June 2024
The associate at the register Rita was very professional and helpful with questions that I had in regards to the sale that was going on. Store was very neat organized and tidy, and shopping carts were organized and in front of the store easy to obtain.
June 2024
Kohl's keeps making more brands not eligible for coupons. Getting aggravated with that. I remember when Macy's started doing that. I do not shop there much anymore.