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September 2024 by moses ojebode
Very bad customer service at service department
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September 2024 by david stroka
Very nice service
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July 2024 by Timmie Miller
Very kind people on the phone and in person! Highly recommend. Service department quick, up front and accurate.
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April 2024 by Michelle Zombies
My car has recall..they were quick, attentive. And very helpful..thank u
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October 2023 by bjh K66
Rita and Michael very professional, knowledgeable and friendly.
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May 2023 by Brett Palmer
If I could leave a zero star I would. Worst service department ever. Never return phone calls. Give you the run around on what’s the hold up. Over book so if something else is wrong with your vehicle you have to wait weeks to fix that problem. Never take heavy duty trucks to them.
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May 2023 by Jackie Sullivan
Bought our new truck from Tate at Feduke Ford yesterday. Very knowledgeable and polite. Great experience.
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May 2023 by Debra Giroux
I was traveling with my travel trailer and I broke down in a nearby town. Feduke was recommended. I DO NOT recommend them. It took a week to find I had a melted wire harness. They refused to put a claim against my extended warranty. They installed a new harness, found my back up camera not working then let it sit in the lot. I was told nothing else was wrong. I fought hard to get them to create a claim against my extended warranty to no avail. I drove away with the backup camera still broken, the cross traffic and blind spot detection system fault. DO NOT TAKE YOUR VEHICLE HERE
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March 2023 by Lisa Konchar
We love doing business with Feduke Ford. Tate, our salesperson, made it so easy to turn in our lease and pick up another vehicle. Michael, the finance manager, was terrific and both of them explained everything thoroughly. We give them 5 stars!!
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February 2023 by authentic G.
All companies doing business with ford must take accountability as accomplices in the act of valuing currency over life....Every ford purchase is indicative of your lack of humanity.... First order of things!! DO NO HARM!!! THAT'S A BUSINESS MODEL THE PEOPLE CAN SUPPORT...ABORT FORD and all CO Conspirators.....
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February 2023 by Brenda J Ferguson
Took car for brakes. AFTER they get brakes off, they say it now needs calipers but that will take a week. FeDuke no longer has loaners, so they said. So now, not certain about going to work. "Free" brake job is now costing extra labor, calipers (who knows if they are really bad) and now extra cost to loan are car. Remember, nothing is free. Go elsewhere for repairs.
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February 2023 by Megan Gorski
They were amazing in helping me get my Explorer. They were professional and I was thrilled with my purchase.
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February 2023 by Annette Whitman
I WAS A DIE HARD FORD FAN!!!! I hate to report that I am totally losing faith in FORD. I am not sure I can trust or believe anything you say or do anymore. I bought my FORD FUSION 2013 in 2014 from FedukeFORD, with Cash, So there were no issues. Really shocked that in Summer of 2022, I was told by Warren, that my motor was cracked. The car NEVER OVERHEATED on me...EVER! The car Coolant light kept coming on. And that is only a couple of issues in this 7yrs. The car is not even 10yrs old. This visit on Jan 28, 2023 wasn't a bad visit. My grade is for overall service since I have been dealing with this FORD.
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February 2023 by barbara howard kestenbaum
Friendly and professional.Rita, Edward are very good at their jobs. Nice Feduke offers shuttle service. Driver (Rod?) thank you!
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January 2023 by Andin Kovarik Roeber
Consistency horrible service department. I wish we had a different dealer in the area to use. This time they have had our truck going on 11 days now. Was supposed to be done in 3 days, then 5, then 7 and have added one more day on a daily basis since and still don’t have our truck back. Today a worker named Rita was extremely rude saying again it will be done tomorrow and making the statement of “you’re lucky we squeezed you in” which is completely untrue since we made an appointment weeks ago- don’t tellPeople their trucks will be ready and then keep lying and extending the date- let alone be rude to them. No loaner to be provided, only rude comments and still no truck back. Oh and the oil pan should not have went on a new truck in just a few years….. will never buy a Ford again
