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December 2023 by sebastian hernandez-schmitt
I've been a customer for ages, Komodo is one of the most reliable reptile feed suppliers out there.
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March 2023 by David Warren
Great place for mice and crickets.
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February 2023 by Jon Adams
Great all the way aroundThank You
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November 2022 by Taxi G.
Easy online ordering and pay with full description of items. Finally I don't have to drive to Newburgh or NYC.They carry live and frozen rodents.They also have curbside service . I highly recommend.
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July 2022 by Max Pelletier
Haven't been there but I have been searching everywhere on Long Island and either places have run out of ASFR'S or do not carry. Only place closest to us that had any mention of them online. Reached out and they pointed me in the direction of their LI retailers they stock and when they usually will deliver out here. So now my ball pythons will be eating better than these stinky mice. Regular rats get too big
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September 2020 by Sunny A.
I ordered Dubia roaches and wax worms online with this vendor. When the dubias arrived they were all dead, all of them were dead. When I opened the wax worms container it had little fruit flies and seemly like dong. And I open the container which I was inside of my house the fruit flies got out and ended up in my house. I wasn't aware that there were fruit flies in there because the container was blue and you couldn't see inside. I isolated the container to prevent any more fruit flies inside after removing the ones that were in there and covered it.Now a few days later there were little itty-bitty white worms in there which they were I'm guessing larva from the fruit flies and was told not to feed anything from this vendor to my bearded dragon. I do not recommend this vendor because they sell poor quality feeders.
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May 2020 by Bryan R.
Wow!This was my second time using Komodo Reptiles. My first order was only a box of 1000 crickets. There was no issue. So I figured I'd give the live rodents a shot. Between 9:26am and 9:30am, I received 6 missed calls. At the time of the missed calls, I was on a conference call on another phone. At 9:30am, there is a pounding at my door. POUNDING! The pounding on the door startled me, alarmed my wife and 8 year old son and put my dogs in a frenzy. He could've whispered through the door and I would've heard him. I was sitting 2 feet away from the door. When I open the door, there is a man with his mask on his neck screaming at me at the top of his lungs , "I have a delivery for you! I've been calling you!!!" I am standing at my door in amazement in only my underwear. "Kevin" the delivery man, continues to scream at me. He says I have to come to his unmarked, no labeled dark blue van, in my underwear mind you, to get my package. I get packages delivered every day. Never have I been invited to someone's van to retrieve my package. We are in a screaming match now. I keep asking him why can't he just leave the package next to my door? He says "I don't do that." He literally came to my door and pounded on it. Why wouldn't he bring the 1 box delivery with him? I sit on 4 boards, 7 committees, oversee operations with staff totaling more than 40,000 people. I understand that we are in different times with this global pandemic. But to be screamed at like this is absolutely inappropriate, unacceptable and in every way, shape and form uncalled for. At this time, my door has been pounded on, my family has been scared, Kevin has threatened to leave numerous times and then he jumps out of his van coming at me aggressively, no package in hand, as if he is going to attack me. He quickly paused when he saw my 2 Pit Bulls that he forgot he riled up earlier. A neighbor must have called the police. Now two Police Officers arrive. Kevin is somehow immediately calm, cool and collected. A completely different man. He grabs the box of live rats from his van and hands them to me without a peep. All of this commotion for what? He HANDED me the box. Why could this just not been done in the first place? All I asked was for him to leave it next to my door. As Kevin drives off, he yells to me that he will never come back. As outraged as I am, I reached out to Komodo Reptiles to set up a call to discuss this calmly. "Horrible experience with your delivery man. I would like to discuss this afternoon. When the police arrived, he completely changed his demeanor. I am booked all morning. I would like to speak with someone this afternoon. Who can I speak with and what number should I call?" I received a pretty prompt response. "Hi Bryan, I apologize for the incident this morning. Unfortunately Kevin is the only driver that delivers to your area so I think it is best if we part ways. Sorry for any inconvenience." I replied, "No problem. I will be filing complaints and sharing my experiences on social media. Kevin is a thug. He shouldn't be making deliveries for anyone. Since you did not want to hear how your delivery man pounded on my door, yelled at me, and came at me aggressively as to fight, I will ensure others are aware of what to expect.The fact that his actions made the police come to calm him down should alarm you. Yet, you rather part ways with a customer willing to speak with you first. Not the best business sense. Have a great day." Apology not accepted. My breeder is only 1 hour north of NYC. You get to select the exact sizes of your asf's and request them from the same bins if you need to house them. And they are $1 less per, no minimum order. Might just be that time for another breeder to provide delivery service to NYC.
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April 2018 by pauliefromphilly
If you need it for your cold blooded pet. They got it
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June 2016 by Gina M PF
Adam has been very kind to me & has helped inform me of the very essentials to raise the healthiest Bearded Dragon!! Cisco never had it so good!! Thank you Adam.
