10AM - 6PM
5633 NY-31, Verona“I would like to share a great experience my wife and I encountered at your Rome, NY location. Our dog is elderly and has severe arthritis in her legs. It is always a hard and sad time for us to have her nails cut, as it causes her pain. We recently entered your store and we were greeted by team leader Jillian. Jillian was friendly, listened to our concerns and began cutting our dog's nails. Through the whole process she was understanding, patient, helpful, and displayed a strong love for animals. She couldn't have been more helpful and she seems to be an asset to the store.”
“Overall an excellent experience. The owners are helpful and extremely knowledgeable about their animals. The store is clean, welcoming and the door greeter is adorable! Can’t wait to come back next time!”
11AM - 4:30PM
6247 Lamphear Rd, Rome“Very cordial staff. They bring the dogs or cats to you, so that you can have some alone time with them. The thing I love the best about this humane society is, it's a no kill shelter. We did not get a dog this time, because it was just too big for our home.. We will keep on looking..❤️”
“Best shop around they're just great people and they are awesome with there animals especially reptiles they have helped us learn more about our snakes especially in their behavior. I only recommend this pet shop No one else is worth visiting or getting you new babies from. She is greatly prices an and super knowledgeable about all of her animals.”