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February 2024 by C W
Staff friendly and greeted me in the aisle and at the counter. But the guard they have there made it so obvious he expected me to steal. He went to stand at the exit as I walked up to the front. He didn’t move from the exit until after I paid. I was the only customer in the store left and had 4 bags of candy in my hand. What a horrible feeling being made to feel like a thief. So disgusting. I can’t go back to that store.
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February 2024 by aaliyah zaya
Manager kicked me and my friends out because we were standing in the makeup isle for too long, he claimed “too many middle schoolers were coming in “there was barely anybody in the store and he was talking to literally nobody in his headphones saying stuff like “theres more coming in” we know he kicked us out for standing in that isle because he was staring at us watching our every move and told us to put the makeup we were looking at down.
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February 2024 by Pablo J.
Faster than CVS in lynbrook
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January 2024 by Erika Lazare
This people are so unprofessional. I miss rite aid so much. Customer service is terrible.
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November 2023 by Mariela Marbely Castillo Rivera
This is the most horrible pharmacy customer service experience that I ever had. Person in the phone extremely rude, I will never ever send anything to this pharmacy. They need to change the whole staff on the pharmacy department.
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November 2023 by Abnormal Adept
The employees and the pharmacists at this location are extremely rude. Do not go here for your meds. Go somewhere else
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October 2023 by Amina Sutherland
On Oct 4, I visited the walgreens located in Valley stream, NY around 6:15 for a prescription for my two young children. It was for antibiotics and cough syrup. My kids were going on day 3 of a high fever and cough so we took them to the pediatrician around 5:30 and made to to the pharmacy less than an hour later to get their medication.I got called at the counter at around 6:30 and was told they were closing soon and I should come back the next day. Their pharmacy hours are until 7pm. They were turning away everyone at that point. I pleaded with the gentleman to please make an exception as the pharmacy is still open for another 30 mins. My kids were very sick and needed to start the antibiotics asap . He went to the pharmacist Candice, who suggested I go to the elmont location as they are open later until 10pm. I said ok and proceeded to leave. As i was leaving, i called the elmont pharmacy only to be told they did not have anything showing up under my name. I walked back into the Valley stream pharmacy and relayed this info to Candice. She said that she needs to manually send over the info there and that i can go as she would send it within 15 mins. She then mentioned that there is no guarantee they would have the medication on hand. I have my two children with me at this point who are very sick and who can barely stand for long periods. I asked her if she could check to see if they had it before i drove 15 mins there. She refused and said she cant. At this point I could see she was getting agitated with me. Her tone and body language spoke volumes. I kindly asked her if she could possibly make an exception and fill my prescription since the store isn't closing for another 25 mins at least. She shouted at me asking me if she should drop the 50 prescriptions she had to fill for mine. I told her that is not what I'm asking, I'm simply asking for consideration since the medication is urgent and it's for young children. She got up and walked away to attend to a customer at the drive thru. I have to say, I have been coming to this pharmacy for years and never experienced such rude behavior. I went to the Elmont location and what a difference it was. The pharmacist was so understanding and immediately gave me my prescription even though they were asking for non urgent prescription refills to come back the next day. When they saw it was for young children they immediately processed my request.Walgreens Valley stream you can do better, be better. The Google reviews do not lie, the service at this location is severely lacking. I will be taking my business to CVS going forward. You will continue to lose business if you keep this up.
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September 2023 by Kara Honstetter
Pharmacy sucks- Got there at 1:28 right now (they go to lunch atv1:30) - they see me standing there and they ignore me and walk out. rude . had to call them to even get them to fulfill my prescription talking about how they just got it ….get your medicine somewhere else. at least have the decency to address me when you see me standing there before 1:30 when you are supposed to go on your lunch break
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June 2023 by solid snake
Hopefully you aren’t stuck goin here needing important medication, you can write yourself off dead if that’s the case. You also get lied to and yelled at when they are proven wrong.
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June 2023 by Anastasia Chin
I attempted to purchase an item and was told the store was closed before 12 o'clock. I will never visit this Walgreens again!
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May 2023 by Rajinder W.
Worst pharmacy 730 Franklin square New York my diabetic medicine was due they didn't notify me when I called them they told me out of stock. This was my diabetes medicine to take ... For 5 days no proper answer when I will get. I suggest don't go to them. These people play with your life no care or respect for their customers or patients.even their corporate office don't care if u complaint to them no response.very bad service .
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March 2023 by Emancipate mental-Slavery
I have a very bad experience with an employee at walgreens very disrespectful. You don't expect that kind of behavior from someone of a certain age, there is nothing professional about this employee this employee was insulting and rude letting me know she don't care if I complain on her!!!
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February 2023 by Belinda Martinez
I understand asking if a FedEx package has any perishables or hazardous, batteries things in it. A yes or no question. Don't ask me what I have in my package. That is none of your business. You are to ask if it has any particular items not what exactly is in there. You're a drop of service. Customers drop off you scan and hold for the real FedEx to pick up.
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December 2022 by Denneis Chen
Walgreens is good, but avoid this store. I have received my online order through this store and one of items was damaged upon arrival. I brought it to the store for exchange. The manager told me that there was nothing to do with them, I have contacted to the driver who made damage. I was shocked and didn’t know what to say. What kind of logic it was. Be ware for future shoppers and good luck for this store.
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December 2022 by K Green
One thing I truly dislike and is disgusting is a pharmacy or drig store that won't allow you to use the bathroom but they can allow you to buy items there! I'll spend my money elsewhere. You can't say it's because of covid no! They Definitely allow people to use the restroom at there own leisure or who they want to allow! Well I'll just go somewhere else. Also, if you can especially tell an elder person that they can not use the bathroom you don't deserve to be on business!
