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“My sales rep Winsome was amazing. She made me feel right at home, comfortable knowing what I was axing of what exactly I wanted and she picked out the outfits. She made it very easy matched everything to my like the store is amazing as well”
“Upon entering the store, it wasn't too long before someone asked if I needed assistance and they were courteous. The prices were surprisingly not cheap but affordable. I was expecting to see prices over five hundred dollars and more and while I didn't look at all the brands and generations of sneakers on display the sneakers i glanced at were under three hundred dollars and less than one hundred as clearance or discounted merchandise. Checkout was quick, and cash and card were choices of payment”
“Great place, love the things nice collection of arts and kitchens and shoes ,and alot of other things . Love the place . Great prices. Nice and clean great staff and friendly. I love it .”
“I would bit shy at first but a Journey staff member was so kind to help me out I needed a comfortable walking shoe because I usually be on my feet all day in my line of work she make sure I got the right shoe and I was so grateful for that I love the shoe so much I went back a second time and got a pair for my father great company and great staff”
“Cashier customer service was spot on. Smiled, respectful, helpful (did not feel rushed) and multi tasked. Respect.
P.s. respect to worker in back. They work well together”
“The store was clean and customer service was friendly and helpful. My major gripe had to do with their pricing. A pair of Nike's were on sale at every other major retailer and Champs charged full price for the same exact pair. They do price match with foot locker which is great. I do advise to price check with other retailers to get the best deal/ price.”
“Thank you for wonderful service grace and Natasha helping me and my son getting new kicks but yall gotta help them out because it's hot as hell in this store.. 5 stars for the workers but 0 for worker appreciation”
“Amazing customer service. The manager Nasir was very nice to help me with finding shoes that weren’t in stock. He was able to provide me with shipping at a low cost and it was a great experience with the crew there. Highly recommend this place and this store made my Christmas amazing.”
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“My kid grows like a weed and whenever she does I bring her here. The guy that was working the day I went was so helpful and even measured my daughter's foot. The customer service was great.”