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June 2024 by Jamelyn “Jai or Penny”
Also, agreed that some of the tellers at this site were Ageist and Racially Profiling. STAFF needs Sorting of Some, and Retraining of the Remaining ...Please!?
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March 2024 by Aimajai Penuche
I Totalltly agree with other customers who rank "0" to this bank staff. (with exception of 2 tellers). Majority of the Tellers are RUDE and I've often overheard them Discussing the Customers as "stupid and demanding"! ......What a Horrible Joint to call itself a Bank!
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February 2024 by mike mendez
We used their financial advisor Peter and experienced a terrible situation with him concerning outright lies concerning payments that he said he confirmed and were in the mail. He had my wife waiting by the mailbox for a check From November to February he continued to lie to us EVERY WEEK telling us the check is in the mail. We contacted AIG and they wouldn't even speak to us about our OWN MONEY. They would only speak to the financial advisor Peter. So on top on this unscrupulous financial adviser the company that he chose to invest our money would not even speak to us they wouldn't even confirm we have money there. DO NOT USE THIS FINANCIAL ADVISOR AND DO NOT INVEST ANY MONEY WITH AIG. Both these institutions along with their so called financial advisor Peter should NOT BE TRUSTED WITH YOUR MONEY. This drama this guy caused is unreal and on top of it all he did the paperwork incorrectly. I requested his supervisor several times and never got a call. I'm going after his license so he cannot do this to anyone else but posting this in the interim to let EVERYONE KNOW DO NOT USE THIS INSTITUTION OR THEIR ADVISOR PETER UNLESS YOU WANT TO HAVE YOUR MONEY TIED UP AND HAVE NO ACCESS TO IT with lots of stories and drama. IN THE TIME I WAS DEALING WITH THIS THE BANK CHANGED THE NAMES 2 TIMES . DO NOT TRUST THIS PLACE WITH YOUR MONEY...TERRRRRRIBBBLLLEEEE!!!
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January 2024 by Kylian
I wish google would allow me to give this place 0 stars. Terrible staff and the management is worse. Unprofessional and lazy. Oceanside location does a better job.
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June 2023 by Brooklyn Awning
WE USED THIS BANK FOR ABOUT TEN YEARS BUT THIS BRANCH IS BY FAR THE WORST! THE MANAGER ALWAYS HAS AN ATTITUDE, THEY ARE NOT HELPFUL AT ALL,TELLERS CANT HELP ANYONE. THEY ASK EVERYONE TO DO THINGS ONLINE SO THEY DONT HAVE TO DO IT. PLEASE DO NOT USE THIS BRANCH, IF I COULD GIVE 0 STARTS I WOULD.
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March 2023 by Akshay Pasricha
Worst bank. Seriously!
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February 2023 by Lulusluxcreations
I’m would give it 0 stars if I could! Horrible branch! I’ve been here several times and all the workers have bad attitudes. None of the workers greet you at all. They also saw me at the drive up window and decided to pretend to see me until I rang the bell, I waited a total of 10 minutes before they decided to service me. Absolutely horrible customer service. This branch needs to be closed down
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December 2022 by Faraaz Khan
Trash behavior by employees
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October 2021 by Iz Zy
They deserve 0 stars. Terrible branch that has no idea what they are doing. The branch manager is extremely rude and they give you false information due to lack of knowledge. Double check with customer service or another branch when given information by them.
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January 2021 by pedro de la cruz
EXTREMELY SLOWW , MAKE U WAIT WHEN THERE,,,,,,DRIVE THRU THE WORST
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September 2020 by Vicky Sourgoutsis
They are terribly slow. Take their sweet time, go to another branch.
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September 2020 by Cornell Carolina
racial profiling, Gave my mother a very hard time very rude and slow go to another branch.
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August 2016 by Akshay
Seriously worst bank ever. The tellers are non experience.
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February 2016 by Akshaypooja Pasricha
Seriously worst bank ever. The tellers are non experience.
