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“Pamela is the most satisfying customer service client to work with. She is patient, very customer centric; and I am very satisfied!Pamela guides the customer in setting up their online banking application for ease of use. She focuses on each task and is diligent in completing each request the customer requires.Today it was:A. changing my account pinB. Requesting a pause on an electronic transfer from an external bank, andC. Completing a loan aplication.She spent valuable time with me and I am Very satisfied that all my requests were satisfactorily completed.She is an asset to Jovia Fina cial Credit Union.Thank you Pamela you are 100% customercentric!SincerelyMember AWCoxall”
“My visits to this Valley Stream Chase Branch has always been pleasant. Free parking at the rear of the building and well lit, if visiting during evening hours. The employees are welcoming, professional, friendly and courteous. It is truly a neighbor branch, where a smiling staff member will acknowledge and address you if there is a short wait time. I appreciate the familiarity and trust they allowed for me to establish at this location.”
“This place has great customer service always friendly great place to do business. Wouldn't mind even working here. Don't mind traveling to get to this bank”
“Just wanted to give a quick shout out to Karin . Opened up my business account with her last month. Came in today as well 30 mins prior to close and there was already a long line. She wasn't flustered or anything. Very professional and attentive to each and every customer. ?”
“Went to this branch yesterday to open my daughter a savings account, Rey Ortiz made the process easy and comfortable. Would definitely recommend this branch and Rey Ortiz!”
“I want to share my experience with this branch. It's the first time I've been there. I exchanged some old bills. They treated me very well. Fast and very friendly. I'm very happy because it's my new bank.”
“It's a great bank. Always ready to go the extra mile. I love the convenience of having LOTS of branches in the area. I love them so much I've even performed my magic for them at the grand opening at DUMBO and for an employee appreciation day.”
“Before I came in I scheduled an appointment online. Upon coming in the check-in process was fairly easy. It took about 15 minutes before I was called and I was out within 20 minutes. I was helped by Bianca and I went in to get a new debit card printed. She answered any questions I had and was professional.”
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“We have worked with Ben Tanner of Dealstruck on a few different lines of credit deal for the business and he has always been very helpful in finding use the best deal that will work for us financially.We just signed up for new funding, again.Thanks, Ben”