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March 2024 by Theresa C.
The 2 people that work here are lazy liars. 2 because there's never any workers in the floor, only at the register. Drove here from Brooklyn with my baby because it said online that they had 8 tubs of the fondant I need. Well when I arrived there, there were none. Had to wait on line to speak to an associate since there are no associates walking around. When I asked them if they can get one of the tubs from the back for me, they said "whatever's out is out." I'm like "online it says you have 8 in stock, that's why I drove here from Brooklyn with my baby." They looked at me with a clueless look then tell me "it doesn't update it online." So I'm like "how? It's such a waste of time and gas to come here for something that says in stock when it's really not."....no response, no apology, nothing. Anyway, I had to go to Oceanside to get it. When I called that location to make sure they had it, they checked the floor AND the back room and told me "we have 3 tubs on the floor and 8 in the back room." I spoke to an associate there about what happened at the valley stream location. She said "no, every time someone buys a product, it updates the amount online. It's up to date. They most likely didn't wanna go to the back and check." LAZY!!
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February 2024 by T III
Great selection. Quick checkout. VERY EXPENSIVE!
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February 2024 by Sheryl Kushnick-Carr
Fantastic variety of items!!
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February 2024 by Cameron Richards
The buy one get one free selection of frames was great, but I needed some help figuring out the right size for my artwork. Unfortunately, the employee in the framing department wasn't very helpful. She seemed uninterested in answering my questions and made me feel like I was taking up their time. This detracted from my overall experience at the store.
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February 2024 by Valle Cru
Great experience
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February 2024 by Gabriela Arevalo
Convenient and there's alot of products.
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January 2024 by MRS SANDRA SINCLAIR
Quiet ,peaceful and found everything
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January 2024 by Ms. C
The shelves were bare. They didn't even have tape dispensers.
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January 2024 by Keisha Weston
Love this store! Has everything crafty in here.
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January 2024 by Teresa Tyler
Certain of the items seemed understocked, but that could be due to the Christmas holiday. Overall, it was a nice shopping experience. I went late Christmas eve so no crowds. And, I was able to get what I was looking for.
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December 2023 by Jungle Click Motorsports
Michaels in valley streams gets 3 stars ? only because of the front cashier was very helpful and overall the selection for the product that was being searched wasn't in stock or is held .. the manager that was some what training and going over plans with other employees was every aggressive with answering questions as if he was brushing me off .. he told me that the product wasn't sold here when I went on the website it said it did so ... Michaels get a somewhat pass/failing grade
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December 2023 by Gail Edwards
Found everything I need with a little help. Very nice. In and out quickly.
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December 2023 by T
Rudest staff ever. You are never greeted. Employees to mgmt. only care about socializing vs providing customer service. They truly go out of their way not to help you. Message to management revaluate the reason you are employed and simply do better.
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December 2023 by Danielle Jones
I tried several times calling the store in order to find out it the 70 percent off on the frames was still going on. No one answers and if they do they just hang up. I even noticed when I was ordering frames, no one was answering the phone. I don't understand how you run a business. Are the associates capabilities limited?
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December 2023 by Charmaine Headley
I was looking for something’s to make a custom made cake. Within two minutes a store associate was asking if I wanted any assistance. And at the register I was able to get a 20% discount. Great shopping experience.