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January 2024 by Temo King
The bank is not located in the Mall how GOOGLE SAYS, it is separate in the middle of the parking lot at the AT&T Store
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March 2023 by Nanya Dov
The bank is a joke, use any bank but there’s their app constantly shuts you out, and you have to call up and when you come to this branch they always have system issues and you can’t pull out YOUR money, this bank is a scam.
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January 2023 by Thomas Dowling
Citizens used to be HSBC on Long Island, and they are just as bad. When they believe there may be fraud on your account they just put a hold your account. Then you are in a store declined and embarrassed. No call or text, they just put ahold on your account. And when you call the number to get it resolved you are typically on hold for an hour or two. Honestly the worst service I've ever seen from a bank. Absolutely find a different bank to use.
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January 2023 by Ishrat Jahan Munia
Wonderful experience.. Everyone is so friendly.
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December 2022 by Lauren
Had a great experience with Claudette as well as the teller (I didn’t catch her name) made everything super easy!
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January 2022 by iiparisxglows
They really need to train them about Customer Service. Some of the teller are so rude and So unprofessional.
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December 2021 by Maria
What a huge dissapointment, they've closed so many branches already. Valley Stream branch has terrible customer service, very rude teller, one, just one teller, absolutely no common courtesy, No management or supervisor to speak of. This was the last straw, Considering closing acct and banking elsewhere.
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November 2021 by Maria Tortorella
What a huge dissapointment, they've closed so many branches already. Valley Stream branch has terrible customer service, very rude teller, one, just one teller, absolutely no common courtesy, No management or supervisor to speak of. This was the last straw, Considering closing acct and banking elsewhere.
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February 2021 by Shawn Carter
This place has great customer service always friendly great place to do business. Wouldn't mind even working here. Don't mind traveling to get to this bank
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January 2021 by Renaye Golding
First of all there is no drive-thru, I don’t know what they’re talking about.
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December 2020 by Hugh Mongus
Don’t even waste your time, go somewhere in Long Island.
