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November 2024 by Carlos Coreas
Excellent service
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November 2024 by Jordan Blady
Great Experience at honda valley stream!
I recently purchased a Accord from Honda Valley Stream, and I am thoroughly impressed with the entire process. From the moment I walked in, the staff were friendly, knowledgeable, and genuinely eager to help.
Joshua Roberts was especially helpful, taking the time to understand my needs and providing a no-pressure, transparent buying experience. They went above and beyond to make sure I was comfortable with my decision, answered all of my questions, and made the paperwork process quick and easy.
The dealership itself was clean, well-organized, and had a great selection of vehicles. I never felt rushed or pushed into a decision. The financing options were clear, and I felt like I got a great deal for my trade-in as well.
I’m absolutely thrilled with my new car and would highly recommend honda valley stream to anyone looking for a hassle-free and enjoyable car buying experience. Five stars!
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November 2024 by Aleksei Samoilov
My 2018 Honda Clarity PHEV Touring has a check engine light on the dashboard. I checked the error code using an OBD2 reader and found that it is code P26A3. Accordingly, my car needs work as outlined in Service Bulletin 18-090 (dated October 17, 2019). This only involves updating the PCM software, nothing else. For this “work,” they want nearly $200. I don’t even know what to say—it sounds like a bad joke, but they are completely serious. This is outright robbery. They’re going to plug a f-g cable to my car and update the firmware for $200 without even getting their gloves dirty? No, absolutely not. It’s just a robbery! Stay away from them.
Upd: Yes, I didn’t service my car with you. I came, found out the price, freaked out, then left.
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October 2024 by Cool Dude
Very expensive. I had several services with a large bill and they didn't offer a discount. I declined some services and then they sent an email with a discount. Why didn't you give me a discount in the first place. After the service the car wasn't running right. It had a new issue that was not there before the service. I brought it back and they said there was nothing wrong and its normal because my car is old. I left a message with manager and he never called me back. Very disappointing service. Will not come back and i don't recommend them
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October 2024 by Chris Rowe
Mark, thanks for explanations concerning repairs.
Very helpful. .
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October 2024 by Jeff Chen
Good service
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October 2024 by Raman Singh
Crv feels wonky wobbly and making weird noises after getting serviced here idk man these guys iffy
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October 2024 by Kim Suz
I love this service center! The drive up into the initial garage facility is clean and bright and while they take your information you are protected from the elements. Once the friendly representative takes down what needs to be done you can wait in the large waiting area that provides comfy seating snacks and drinks and access to the reps if there are questions. The car is then moved across the street into another huge sheltered garage where they do all the work. Once finished they bring it back and you pay and off you go. This set up and the customer service reps expertise and professionalism make this the place to go!
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October 2024 by Sharell Walker
Very helpful. Mark and Kevin always make things very easy and clear for me in regards to what my car needs.
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October 2024 by Chloe Park
I was well served for the purpose of my visit here, and they were all kind.
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October 2024 by Ernesto Hernandez
I always have a good experience with Honda every time i take it to the chap you guys being great my car i've been very very satisfied with the work that you guys doing I'm very very happy and i never been more grateful to get a Honda and having you guys fixing updating and maintain my car the way you guys doing it was awesome every time i take it to you guys it's a new good experience with you I'm very glad that I'm very happy thank you
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October 2024 by ZAS
I brought my Honda Accord Sport in for a recall to replace a fuel pump and the the service department was very professional and friendly,the service representative Clara was especially helpful.I plan on recommending your dealership to my friends based on her professionalism.
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October 2024 by J L
Thank you Clara. She is a person who actively listens to what the customer wants and does her best to solve the customer's inconvenience. Every time I used Belly Stream Honda Service for several years, the advisor she provided was top-notch. As expected, Honda Belly Stream Service is friendly and fixes the car with care as if it were their own. Even though it takes a while to fix it, the break room is spacious and clean, which is nice~ I highly recommend Advisor Clara.
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September 2024 by Wordsareweapons
It was my first time visiting this location, as I usually go to the one in Hempstead. However, after a frustrating experience there, I decided to try a different service center. It turned out to be the best decision. My AC, which the Hempstead location had previously "fixed," stopped working again shortly after their repair. Thankfully, this new location was able to resolve the issue properly.
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September 2024 by Pamela Smith
I am writing a review about Honda of Valley Stream repair service department. I've had some issues in the past with my Honda 2016 HRV. Each time I've come to Honda, the service department has done all they can to resolve the issues. I appreciate Clarivel, one of the service representatives who was very patient in listening to my concerns, and helpful in ensuring all the proper details were forwarded to the repair persons. Thank you, Clarivel, and the Honda Team for all you do.
