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April 2021 by Roxanne Duquesnay
TERRIBLE EXPERIENCE!!!TELLERS ARE NOT TRAINED AND THE BRANCH MANAGER (Daytwan) IS THE MOST INCOMPETENT "MANAGER" I HAVE EVER ENCOUNTERED. THEIR TELLERS (Jennifer) PROCESS THINGS WRONG AND BLAME THE CUSTOMERS!! PLEASE DON'T PUT YOUR MONEY HERE. I WILL BE FILING A COMPLAINT AND SPEAKING TO THE HIGHER UPS!!!
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December 2020 by Roxanne Venice
TERRIBLE EXPERIENCE!!!TELLERS ARE NOT TRAINED AND THE BRANCH MANAGER (Daytwan) IS THE MOST INCOMPETENT "MANAGER" I HAVE EVER ENCOUNTERED. THEIR TELLERS (Jennifer) PROCESS THINGS WRONG AND BLAME THE CUSTOMERS!! PLEASE DON'T PUT YOUR MONEY HERE. I WILL BE FILING A COMPLAINT AND SPEAKING TO THE HIGHER UPS!!!
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August 2020 by Enzo Lombardi
I have to say this is the worst chase bank ever people are super slow dont know what they are doing and they go threw employees like crazy no one stays poor management everyone got their own rules
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November 2019 by ENRIQUE GONZALEZ
I have to say this is the worst chase bank ever people are super slow dont know what they are doing and they go threw employees like crazy no one stays poor management everyone got their own rules
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August 2019 by Monty Walt
Wost service ever. They don't train Their people. Always a 20 to 30 wait Everytime I go even when no one there. Short staff no managers ever around. Just the worst chase that u could go to in the Queens/long
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August 2019 by Mike W.
I want to personally thank Stefan for his awesome customer service. I had an issue and he went above and beyond to help me out.
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May 2019 by Ravi dhaliwal
So far great experience here .Been here couple of times & customer service is great here.Full with staff.
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December 2018 by Shannae Johnson
Huge thanks to Stefan , he was great help! Exceptional service !
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December 2018 by guacero1809
Unfortunately, incompetence is a pre-requisite to work at this branch. Your time will be wasted and your issue will not be resolved.
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December 2018 by Mike A. Williams
I want to personally thank Stefan for his awesome customer service. I had an issue and he went above and beyond to help me out.
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June 2018 by Aman Singh
Worst service I have to go to safe deposit they always have one agent wait for 2 hours for 5 min work thanks chase keep it up
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June 2018 by Ashrafi Ashrafi
great service nice staff
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August 2017 by Tee G
Very very very slow waiting an hour just to get something notarized. Very low on staffing only one teller available. This chase needs to hire more people
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August 2017 by Mary C.
HORRIBLE service. I've been trying for days to resolve an issue and can't get anyone to return my calls and emails. I've decided to close my accounts and move them to a bank that actually cares about its customers.
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August 2017 by Alicia x Michele
VERY SLOW waiting for to long for help .....any other chase is better .....only good is the atm location
