“I was supposed to pay $3,300 dollars for a repair. My insurance agent sent me to this place. I'm glad he did. The repair shop did it for less than $500, and they shampoo cleaned my car as a compliment. They are great!”
“Best auto repair shop anywhere in my opinion Phil and Phil Jr are just awesome people and treat you like family and friends wouldn’t take my car anywhere else been with them through 3 cars unfortunately lol”
“Hands down one of best auto body shop I have ever been to. I had relocated to another state and had some discrepancies of my own that prevented me from dropping off my car during the time expected and they were so accommodating and diligent. Not to mention, they did a splendid job on my car, so much so that the car looks just as good as when I initially purchased it (no exaggeration)! Again, I would definitely work with Chris and the whole team again! Your vehicle is safe with them, you will not regret it!”
“This shop is amazing! The staff is so sweet, personable and helpful. I came in to have my side molding replaced and minor scratches removed on a Honda Pilot. They took care of me quick! Highly recommend this place for any body work.”
“Ryan is my go to guy for ANY auto body work. He’s also a great mechanic. My van got stuck a few blocks away from his shop and I called him for help. He came in a couple of minutes and got my van started. Who does that? I’ve been going to his shop for years. He even inspects my car at the last minute when I forget to get it inspected. Ryan works with you when it comes to pricing out a job and gives you time to pay it off. He’s a family man who you can trust. He’s a Superman!!”
9AM - 12PM
82 S Central Ave, Valley Stream“DIY guy here. These guys have everything you need for automotive refinishing, including pro-grade detailing products and hard to find specialty aerosols such as SEM Trim Black that the big box stores simply don't carry. If you need small things like bumper clips or scotch brite, they have it too. Great guys work here and they're always super helpful too! Drop by this unassuming location or give them a call to see if they have the product you need.”
“I couldn't have asked for better service!
They kept in contact for every step of the process, and car was ready as promised. True professionalism.
Couldn't be happier”
“They did an AMAZING job. They were very accommodating and the customer service is top tier. Perfect color match and my truck looks incredible. HIGHLY Recommend!!! ✨”
“? stars. I love this shop. Excellent customer service and they do excellent work. Run don’t walk to Collision Concepts. I have used them twice and both times my Suburban came out perfectly. Thanks guys!!”
“My car needed a tow. My insurance contacted Cross Fire. Roger with 1A tow truck showed up. He said it is the same company. Roger was very professional and courteous. He got my car on to the truck and we were on our way to my designated mechanic in about 10 minutes. And his truck was clean and neat. That’s a big plus since I need to ride with him.”
“Overall Great Experience!
Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).
Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.
Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.
I have inserted photos of my before and after for anyone interested.”