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March 2024 by venom hearts
i bought groceries here and waited 2 hours to get checked out and manager not there management is bad. Stay away if you need a job...
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February 2024 by mahadi hasan arnab
I can not give 1 start too. The stuff is too rude, especially the front end manager. They worst BJS ever because of the stuff.
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February 2024 by Fareal Doe
Cool spot Groceries
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December 2023 by Michelle Ward
What is going on at valley streamBj warehouse.? Non members are allowed to enter the store and upon checking out requesting to use members cards. I have encountered this at the self check station and with a cashier. Not only must I be concerned when loading my food in my car, Now I have to watch myself inside the store. Where is security?in the store.who is
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October 2023 by Dominique Simon
Staff is so rude. Self checkout associate - cashier 404 - transaction 9980, 10/21/23 @ 5:01 pm- I am sharing the transaction information, hoping you will investigate. I know you have cameras.I asked her to scan the items in my cart because I am not feeling well. It was weird she started and without saying a word to me stopped, and walked away. There were a few items left. Factually 3 items.I’m really tired of the poor service. More people need to complain - we do not have to accept it. It has to stop!
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October 2023 by Juan Ramos
Very terreble place for pickup mobile orders the guys don't doing nothing and no body help me and wait for 25 minutes. Some body come to me ask me for help and wait othet 15 minutes total wait more 40 minutes to get the order very unprofessionell the people play amd don't csre customer.
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October 2023 by Kiana Smith
Bjs club #165 is the worst place ever ! Janice Hickens who is a supervisor will charge your card extra with no explanation as to why . and when you ask about the extra charge , she’s oblivious. She should work in the mornings where she’s monitored as to what she’s doing with the extra money !
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September 2023 by Muslims Obtain Wisdom
If you are a truck driver delivering to this area, don’t expect to be served on your appointment time. These people are on professional management is just organized and shortstaffed got there went inside for the first 30 minutes there was nobody to greet me I could have took in anything that I wanted with nobody to stop me, my appointment time is at 10 am I got there at 8 AM did not get unloaded until 2 pm for the first three hours they could have unloaded me but they told me they are waiting for the milk guy because he gets to go first and the milkman did not come to 11:30 AM so three hours later and a half they could have unloaded three trucks that were sitting there waiting for the milk guy
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September 2023 by Nathaly Villaman
I like the deals and the variety of products… however every time I order delivery online I am continually missing items from my order. It’s very frustrating because numerous fees are applied, plus a generous tip is provided to the person providing the service, and if my orders are incomplete I have to keep repurchasing things at a higher fee that I don’t even get. Maybe it can be better experience in-person. I just don’t have flexibility to be at the store or on a line. Just be careful ordering online because some items do not come but you will be billed for it.
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September 2023 by Cocoapie Rodriguez
Someone skimmed my card at this location.Had to go through a grueling process about this matter.Tried contacting someone multiple times, to no avail.Long lines.Long conversations at register.Please pay attention to your transaction and card board.
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August 2023 by Keisha Weston
Love that they have all my shopping needs in bulk. Great store & location. Don't go to late. It gets crowded
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July 2023 by Ashley 120
Customer service representative said she will be back. Came back five minutes later with a cake and on the phone saying that she is not staying today that she has to go. Came back to the register and did not take another customer but instead checked herself out with a cake that she picked up from the back of the store and waited for the next associate to come.
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May 2023 by Monica Pian
Despite all the negative reviews, my experience with BJ’s in Valley Streamhas been positive. Clean store overall and well stocked.*Special kudos to Joe (optical manager)at the Optical department. Called several other BJ’s optical and Joe was most helpful and friendly. When we got there he did not disappoint. He helped my 10yo son pickout the transition lenses and explainedeverything to us. Highly recommend this optical.
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May 2023 by Kochappi NC
Worst store ever. Online Order pick up missing multiple items and no one ever respond to calls or credit the amount back.
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May 2023 by Liz G.
I don't know what they have a phone for they store itself or any departments never answer their phones. Workers spend more time on there personal phones that anything. So unprofessional how did must of these people get hired. Deli worker never wanna change there gloves in between customer or even meats vs cheese. These store needs corporate offices to pay a visit.
