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April 2024 by Ashton Moura
Horrible customer service. Wine didn't arrive and after contacting fedex, it was identified that they improperly packaged the bottles causing them to break and sent back to the warehouse.
Wine Express had no process to inform me that the items were never delivered and took no steps to replace or refund. It then took over an hour with customer chat to get them to resend the items that I had purchased.
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March 2024 by Tina D'Andrea
What a treat to have received my shipment within less than 3 business days doing standard shipping. I had ran around to a few wine shops looking for a particular bottle I could not find, I should have just ordered it from the beginning. Found some killer wines at a great price and a unique inventory you don't see everywhere to complete a case and could not be happier with how quickly they arrived. Thank you!
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February 2024 by Al Sullivan
co has gone down the tubes;noone knows anything about shipped items;shipping info seems all bogus;reviews online of their shipper are very bad;keep getting runarounds from both customer svc And the delivery svc
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October 2023 by Luke Lovell
Wonderful selection of wines with great customer service. Definitely worth checking out. The free concierge service is a great feature. Many nice wines are available here.
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October 2023 by winepusher
Outstanding customer service in every aspect! Extremely easy ordering process and very responsive representatives! We will definitely be using this site for any fine/rare purchases going forward. Thank you!
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October 2023 by Corey D'agostino
Wine Express has always given the best value on great wines in the market. Their customer service is second to none. I buy all of wine from this site!
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October 2023 by Michelle Mcdonald
Great selection, great service and very efficient!
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October 2023 by Greg Roberts
Excellent selection of top wines and new discoveries
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October 2023 by Craig Grady
Dishonest people, avoid buying from this place.
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October 2023 by victoire girard
Passionated team who love to share their knowledge with awesome IG post or Videos. A "A" Team, who will dig digilently to find our favorite wine, or an outstanding great finds or a rare wine with always great provenance. The devotion to serve their clients, give us access to a wide selection and for all budget. Cheers!
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October 2023 by David Morganelli
I have purchased 2 wine fridges and over 100 bottles of wine. Everything has always been handled professionally and with great service. They are my go to. I am a customer for life.
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October 2023 by David Hayes
Great wine offers from a knowledgeable team. Customer service is always on point. A pleasure to buy from!
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October 2023 by Laura Whitfield
Love these guys. Marshall is one of the nicest guys I've ever met. Great wine selection!
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August 2023 by Mike Matchinga
Excellent and thorough customer service! Answered all my questions and helped with my cellar selection in a clear and not pushy way. Just the type of knowledgeable help I was looking for. Thanks Dino!
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May 2023 by Ted Kokkoris
If we could give 10 Starts to Wine Express for the knowledge and great customer service, we would. Marhshall and his team provide the best content when choosing our wines for all occasions. My wife and I have been customers for years and always receive the best service when we need a specific wine to pair with a meal or just something casual and tasty to drink together. You will feel that you have your own sommelier that truly understands your needs for style and pricing. Give them a try today !
