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November 2023 by Anna Rathbun
Seems to be working very well. I have been bringing my vehicle to them for 5 years and only one issue with rust - my oil pan.
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September 2023 by James Cobb
Rachel and Frank are real people pros. I have 4 vehicles with the Utica Branch and this operation is seamless under Rachel’s leadership. Thank you!!
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August 2023 by craig mcisaac
I got it done when my truck was 1 yr old they say 10yr warranty not to rust it started rusting in 4yrs and they won’t fix it until it rots completely through there a SCAM don’t waste your money going to them
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August 2023 by John Welch
High quality work at reasonable prices! A happy customer.
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June 2023 by Doug Porter
Went in for an undercoat two years ago and they did a good job . However went in recently for a touch up on the undercoat. Feel as tho it was a rushed job , there was over spray , and the finish product I know wouldn't be perfect on a 2018 truck frame but it looks like an non trained professional applied it runny and goopy uneven look. And was told there nothing they would do to take care of it.
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June 2023 by Matthew S.
While meeting my daughter who was having her car detailed, I was sitting in my car waiting for her as she was leaving hers for the day. A young lady came out of the building and started videotaping all the cars in the lot, which would have included license plates. When she started filming mine (which was not being worked on) I immediately got out of my car and asked what she was doing. She told me it's their policy to film every car in their lot. This to me seems a bit of an invasion....especially if they are filming cars that are not checked in for service. I'd be wary as this seems a bit sketchy to me.
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June 2023 by Brandon Dygert
Did a terrible job with terrible customer service. Also my chrome exhaust tip is now black
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April 2023 by Stephen Belair
They did a poor job on my vehicle. -Grease from previous service left on vehicle. (apparently, they don't wash vehicles prior to polishing) -Poorly buffed. Left Scuffed marks all over the outside. -They skipped over most of the inside. Didn't even shampoo back seat, arm rests or door panels -only restored one headlight. other headlight, fog lights and DRLs were untouched I brought the vehicle back the next day. Staff agreed that it was wrong and offered to fix it. 2 days later, it was returned. Only some things were fixed. the other headlight was done but not the fogs or DRLs. The door panels, arm rests and front seats still appear untouched.
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April 2023 by Jon Gorea
Had my new truck undercoating and paint shield. Excellent job.. Definitely would go back. Top notch
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March 2023 by Moh A
Mike and his team took care of my SUV with PPF installation on the front end and annual rust protection touch up, has done an immaculate job on both. Not to mention they hand washed it afterwards! Now my baby looks like it just got out of the lot today ?
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March 2023 by Korey Henderson
Do not bring your vehicles here. Horrible place of business. Ruined my brand new trucks paint job and didn’t properly undercoat my truck. Bare spots, spots completely missed and tape left under the truck. Now giving me a hard time about a refund so I can get it done correctly. Kevin the supervisor or whatever he is, is a untrained coward. He hung up on me then kept giving me wrong phone numbers and he was always nnot available when called. If you have taken your vehicle there please oook and if you don’t know what your looking at take it somewhere. We can’t have this business keep ripping off good customers. Hopefully all the local dealers will realize what kind of a scam they are running. Even when I took it there so they could document it one of the spray guys said it was done wrong and that was in front of the manager Rachel and nothing was done. Please do not take your vehicles here
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February 2023 by David Eduardo Lopez Garza
I had been in Ziebart Utica 3 times for undercoating my suvs and never had a problem but couple days ago i contact them trough their website asking for an estimate on interior detailing and a remote starter (because the website says that they sell it and install it) i also specified that i wanted to be contacted by email , this morning i got a phone call (not an email) from one of their employes and told me about the pricing on the interior detailing but when i asked about the remote starters he says that they dont do that in that location, i asked him if he could tell me any other location where they do have that service and he told me he didnt know any other one, my main complaint its, if you dont offer a service anymore (or never did) why do you advertise it on your website.Services: Auto interior vacuuming
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January 2023 by Ben Heselton
They do an excellent job. Cars look fantastic!
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November 2022 by Matt P.
This place is a joke. Better make sure you have your "i's" dotted and your "T'i's" crossed when using this place. They do not care, they do not prep. When your rhino liner literally peels of from the bed and you find shinny paint, you know that they hired the bottom of the barrel. Just fair warning to you not to go here.
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September 2022 by bri bart
They did a rush job because fell behind. Otherwise if they took their time they would've probably done a better job. I got a discount on the service so not too disappointed.
