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September 2023 by Patty Kimball
The repair was made promptly and the repair work was flawless.Customer service was great. Christine answered all of my questions and thoroughly explained the repairs that would be needed.The shop was neat and clean.
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August 2023 by Brian Shaw
My first experience was in 2015 when I hit a deer with my 2012 ram 2500. My insurance company referred me to them so I decided to go there. They did an amazing job in a timely fashion and had awesome communication. My second experience was on my wife’s 2021 Hyundai sante fe. The car got hit with 1800 miles on it. The other person’s insurance company was a real pain to deal with. It just happened to be during Covid when it was hard to get parts. They went above and beyond to get the parts before any approval from insurance. They help make a stressful situation better. When car was finished once again they did a beautiful job. Finally I had an incident with my 2022 ram. I said the only place that is touching my truck is Spragues. Got an estimate the day after it happened and within 3 weeks it was repaired and beleave it or not they did an awesome job. As long as Spragues is still in business they will be the only place I go for body repairs. I make sure to recommend them to anyone I know.Services: Painting
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August 2023 by Linley Bingham
I had an unfortunate accident in May; hitting a deer with my 2023 Subaru Crosstrek. Word of mouth led me to contact Spragues. I spoke with Christina about 10 minutes before they were slated to close. She was incredibly helpful and and never rushed me with all of my questions. I knew after speaking with her that Spragues was absolutely the shop to chose. Long story short, the insurance company ended up totaling out my car. Even though Spragues didn’t end up working on it, they made the whole process so easy.Fast forward to 3 weeks later, I hit *another* deer in my brand new 2024 Crosstrek. I cannot even explain how frustrating and terrible it was to have another circumstance like this occur. The only good news being I already knew what shop to bring it to. Speaking with Christina again, she was so incredibly sweet and professional. She did immediately voice concerns about the availability on parts for such a new vehicle. I was worried but knew parts availability was completely out of their control.One month later, I have my car back and it looks perfect. Absolutely perfect. I’m not sure what kind of strings they had to pull to get the parts in - but they did it! Spragues does an outstanding job with their work and provides excel customer service. I will never consider another body shop and will tell anyone who is looking for a body shop to take their vehicle to Spragues.Thank you to all of the staff who made an incredibly overwhelming situation, so much easier.
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August 2023 by Lisa Tanner
Great experience getting repairs done at their shop- had the car done earlier than expected. Even lent me a car to use so ai didn’t have to pay for a rental. Top notch customer service!Service: Body & Trim
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June 2023 by Maureen Riano
Needed some body repair work on my car. I already had Spragues in mind from a similar repair some years back, which they did a great job then, so was going to at least get an estimate from them. I called the Insurance company, and they provided a list of the 3 highest rated collision centers in my area - and low and behold, Spragues was #1. So I used them again.Not to my surprise, this is still one heck of a "top notch" business! Hard to find ANY business these days with as conscience, seamless, easy, quick, and quality workmanship and staff as this one. I HIGHLY recommend these guys, and they truly deserve a 10 star rating. ?Service: Body & Trim
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June 2023 by Jason Rice
Spragues was great and handled our car repair quickly and efficiently. Christina was awesome and so helpful. I will definitely be recommending Spragues to anyone needing a repair!
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June 2023 by Kyle Waters
Very fast repair, also very friendly people, and you would never know you were at a auto repair shop by being in the inside it's like a doctor office because it's so clean. They have coffee for you while waiting. Everything was great about this placeService: Body & Trim
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May 2023 by Allie
Excellent work!! The car looks brand new. Very happy with the end result. Top notch body shop!! The owners went above and beyond to help us with a very difficult and frustrating situation with the bank and insurance company after my son crashed his car. Months of back and forth with the insurance, adjuster, and bank an overall nightmare of a situation. Through all the back and forth and frustration they were always professional and helpful. I can’t recommend them enough. They also did my husband car after a dumpster door smashed the back passenger door. Overall 10/10 experience.Services: Painting
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May 2023 by Scott Tuttle
I hit a deer with my truck and it took out the front end of my truck. I normally use a different body shop for repairs but the owner retired and I didn't know who to trust with the repairs. I did my research and Sprague Collision came up with excellent reviews. I spoke to Christine at the shop and she answered all of my questions and concerns.They performed the work and the truck looks like new again. They did an amazing job and if I ever need repair work done to any of my vehicles, they will be the only place I go. I highly recommend them for any repairs anybody might have. Thanks to all at Sprague Collision.Service: Body & Trim
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April 2023 by Marie Temple
My son had his car fixed due to an accident that was no fault of his own. Spragues was very professional and handled everything with the insurance company. We did not have to worry about a thing. They did a beautiful job with his car. I definitely recommend.Services: Painting
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March 2023 by Michael Vittiglio
If there's one thing I can say for certain is that this organization's staff are the epitome of quality service and integrity. I've gone twice for two different matters. My dashboard/windshield replacement was a thing of magic and I couldn't have been happier with the quality of work that brought back my car to better than new. I returned for a trivial matter which could have cost close to $1k but after a short conversation, they were able to consult and provide other options that saved me tremendously; they put their integrity before taking advantage of someone who didn't know better and that's something special. I'm not looking forward to the next time I need body work but you better believe I'm looking forward to bringing it to Sprague's to get it handled. Thanks!Services: Painting
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March 2023 by Zac Burke
Repaired 10k worth of front end damage after a pole jumped out at me. Took a few weeks to get me in but the work looks great and was completed ahead of schedule. They kept in communication during the process and were very accommodating. Can't recommend them enough!
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February 2023 by Christine Swalgin
After getting three estimates I made the scary decision to go with Spagues based on Google reviews. Christina is extremely knowledgeable and got me an appointment. One of the, I assume, owners looked at the fender and I explained that I was parking my mom's truck in storage but that I cut it too far and crunched into a gate holder on a post. Nothing else was damaged just the fender. They got a new one, painted it and I brought the truck back to them for installation. We did not opt for blending which in most cases should be done. The truck is white. We arrived to pick up and it looked great! Up close to a discerning eye the new fender is whiter but over time it will fade. My mom was fine with it. I would highly recommend this company!
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January 2023 by Brian Palmer
Complete professionals and craftsmen. Made a bad situation (accident) better and returned our car in like new condition after repairs were completed. 100% satisfied customer Highly recommend!!Services: Painting
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January 2023 by Jessica Bennett
To say I’m satisfied is an understatement. Amazing staff, amazing communication, and they did a great job on my car. It’s like the scratch never even happened. :)
