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November 2023 by Tracy Lanphere
Friendly service. Great choices for glasses
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October 2023 by Christina Fear
Great customer service Great eyewear I was in/out quicker than before
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September 2023 by Sherry Hierholzer
Every two years when my insurance covers my eye appointment I look forward to my visit with VisionWorks. The entire staff from the dr to the assistants looks out for me and are so fun and patient helping me make decisions and even picking out the right frames. And prices are so reasonable with what my insurance doesn’t cover. And never is there any pressure. I’ve been going to VisionWorks for years now.
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September 2023 by Selma Parlatore
Been going for many years to them great service and am well pleased ty
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August 2023 by Takeema Kelley
I love my visit there, all the staff were polite and they take they time and I just love the communication there
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August 2023 by Thomas Drake
Excellent service! Glasses were ready just a few days after exam.
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July 2023 by Mary Fessia
From the moment I arrived I was met with kind, knowledgeable professionals.
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June 2023 by Babee Collins
From the moment I walked in I was welcomed with smiles. The dr was amazing and patient with me. The ladies was a great help to me picking my glasses I love and can't wait to get. Everyone was very helpful and made sure I understood everything. I'm definitely bringing my so. For an appointment.
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June 2023 by Deinna
Great experience. Dr was thorough & professional but also kind. The receptionist was ok checking me in, nothing special. But the after care employee that waited on me for glasses fitting & checkout was outstanding! He was patient, funny, personable & all around easy to work with. Great job! ?
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June 2023 by rose rose
The eye doctor at this location is terrible. i went back for a check up because the colored contacts i got didn’t felt right and i couldn’t see clearly with them on . the first thing he said when he saw me was “ it’s not because you can’t see in them its because you don’t like the color” he said that without even examining my eyes yet. i told him repeated it’s not because of that and he continued to say it. he was very unprofessional. after that i made an appointment with the new hartford location visionwork and the visual doctor there was amazing, she was so professional and explained everything to me so well.
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June 2023 by Emile Charbel
Greeted upon entering, assistance was super, answered any and all questions and was treated with respect
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April 2023 by Lisa's Longeretta
Very polite and took their time. Appreciate the customer service provided.
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March 2023 by Laura Crigger
BOGO is a SCAM!!!!! Went to the North UticaStore and was charged over $800 for Their so called “BOGO sale” When asked for receipt only gave me the exam price and what was ordered. No breakdown of what the frames or lenses were . I do know the frames were 129.99 so that means the lenses were over $500? No way!!!! Total rip off. Don’t fall for their phony advertising !!!
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November 2022 by Mackenzie M.
Let's face it, no one likes going to appointments. It takes time from your busy day, this visit was anything but that! They got me in and out of the exam quick, and Michael makes it feel like you're just chatting with a friend! It really feels like he cares about your comfort and wants you to leave satisfied. Overall amazing customer service!
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September 2022 by Noah Garrett
Renee (Manager), and here employees were so happy to tell you to FU. Without offering discounts of 40% or BOGO despite corporate offers. When Rome store was so aware & holistic in preparing you in your decision for the best options available!Really sad to see.. Please don't waste your time in NH or Utica, as you won't get genuine care...
