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“I've had an account for a year now and I really enjoy banking with M&T. I don’t often go inside the branch but when I have the Tellers have been very friendly and willing to help. I love the M&T app as it’s super fast and it is well designed. The only issue I encounter with M&T regularly is that the ATMs can be finicky with depositing cash. If I were to guess every 4 times I deposit cash it spits two or three bills out that are in perfect condition. If I go to a different ATM it will usually, accept the bills. While it's a minor inconvenience in the long run it does get frustrating. Otherwise, banking with M&T is a breeze. When I was younger I wasn't as responsible as I should have been with my bank accounts and I ended up bankless for a while. M&T giving me a second chance allowed me to regain financial confidence and has made life in 2022 so much easier.”
“I am thrilled to give GPO Federal Credit Union a glowing five-star review, primarily due to the exceptional and professional service provided by Mirsada. Here's why I highly recommend GPO FCU:Mirsada's service at GPO Federal Credit Union is nothing short of exceptional. From the moment I stepped in, her professionalism and dedication to customer satisfaction were evident. Mirsada went above and beyond to address my financial needs, providing expert guidance with a friendly demeanor.The level of knowledge and expertise Mirsada possesses is truly commendable. She took the time to thoroughly understand my financial goals and provided tailored solutions that exceeded my expectations. Her ability to communicate complex financial information in a clear and concise manner is a testament to her professionalism.Beyond the excellent service, GPO Federal Credit Union as a whole has proven to be a reliable and customer-focused financial institution. The seamless experience, combined with Mirsada's personalized attention, reflects the credit union's commitment to providing top-notch service.In conclusion, GPO Federal Credit Union, with Mirsada's exceptional service, has earned my trust and loyalty. For anyone seeking a financial institution with professionalism, expertise, and a personal touch, GPO FCU is the way to go. Five stars well-deserved! Highly recommended!”
“I am 74 years old and have had experience with quite a few banks over the years. GPO at 2711 Genesee Street in New Hartford has by far been the very best experience I have ever had. I have had quite a few opportunities to be helped by Spencer Sierson, because in the last two years, it is the first time I have ever had to be on my own. She has been incredible. Extremely patient, knowledgeable, friendly, and willing to help in anyway she could. I cannot say enough about the invaluable service she and others have given to me at GPO.”
“The tellers and personal bankers were very friendly and helpful to both me and my mom. I highly recommend this bank if you want fast and efficient services done right. 10/10.”
“This is the only bank that gave me an opportunity for a loan when no bank gave me a chance im grateful for this bank because of them I’m an option trader in the stock market today thank you guys for i’m eternally grateful my loyalty is yours .”
“Such a Friendly Bank Great Service although Congested Area in it's Location. The Building is Beautiful it's a Must to see how they Restored it from 100 years ago!!!”
“Not once but twice I have had issues with my bank account and both times Christy has gone above and beyond to assist me. The first time I called no issues Christy handled my problem quickly and happily and the second time I called for a different issue the women I spoke with didn't want to deal with problem and pushed for me to call customer service even after I told her that they had fixed the issue I was having before over the phone and with their bank, I request to speak with someone else, I then talked to Christy about the situation and she was more than happy to help me. I was considering leaving the bank because of the women I spoke to before seemed so uncaring and lazy. I'm Glade you have Christy on your staff and she should definitely be a manager if she is not already one.”
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“Great place, great customer service. I always have a positive experience here. Besides supporting a local bank, I like using this bank as a sign of appreciation for what they do for this city, such things as a New year's eve event and much more. I highly recommend this bank for everyone.”