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“I’d recommend this shop to anyone. They are honest and fair. They were great with my wife’s car and mine. They don’t go into a repair replacing everything just to run up the cost. They diagnose and talk with you about the options for your problem, with their honest opinion. Thanks for everything!”
“1964 Plymouth Fury Convrtible! Did my windshield, and interior and I'm happy with the job they did! Randy is a man of his word which means even more to me! Thank you”
“I brought in a vehicle to have work done on the drivers side front quarter panel. The owner was excellent to work with. Great communication in a timely fashion, professional, trustworthy and he looked out for my best interest when communicating with the insurance company. The final result of the work performed on the vehicle was perfect!
Thank you C.A.R.S. Collision.
George”
“Highly recommend the service department. We recently had our daughter’s vehicle fixed there and they were great. Especially Jason! He was friendly and honest and patient and he provided great service. He helped a worried mom feel much better about sending my daughter on the road back to college. Thank you again!!”
“As a small business and self-employed I can honestly say that the people inside this building always take care of my needs to make my cars look the best they take the time to explain things go out of their way to get products that I need every time I need them”
“Picked my car up from the scene of the accident, handled my claim from start to finish. Made a terrible situation so much better. Car is as good as new!!!!Service: Painting”
“Last night (Saturday, 2/17) during a white out, my nephew's battery died. After a jump from a neighbor, they were willing to put in a new battery just before closing, and were so kind and supportive. They've earned my business for the future!!”
“Super helpful and informative when asked… Employees are pleasant bordering on friendly and don’t talk down to me, but they absolutely correct me if they know better”
“UPDATE: :Got a call today the part is in and I’m SOOO grateful to SCOTT WHO WORKED TOE TO TOE WITH US. THANKS JEEP CORP FOR HONORING YOUR PRODUCT( RENEGADE)!!!”
“Although I don't have much experience with garage shops, I am confident that this shop has the most honest and professional staff in Utica. The people here are truly awesome, and they provide exceptional service at the best prices, making it the best automotive shop in the area, without a doubt!”
“Awesome Team u have there Greg keep up the good work we appreciate what u guys do for Us and keep our trucks running Thans again PS getting parts on weekend is awesome”
“Best in town so go on down honesty integrity and loyal excellent service staff amazing Jerry zenzillo and son as well as the infamous Greg hacker keep it going guys !!!!!”
“Motorcycle broke down on the highway, responded out and rescued me in like 10 minutes on the weekend. Super prompt,nice tow guy, got me rolling again very quickly. Outstanding service.”
“These guys are very helpful if you ever have a headlight go out while your on vacation from Texas. They lended me some tools and came out to help. I was very appreciative!”
“10/10 recommend Alan to anyone with a diesel that’s looking to get quality work done a a very good price. Allen spent hours troubleshooting my truck and he figured it all out in a record time. Great guy and a great businessman.”
“They’re excellent, I’ve had both body and mechanical repairs done here and the Mercurio Automotive guys always put their customers first. Their customer service is five stars, Mark was able to get me in a lease no problem the same day, and their cosmetic repairs along with mechanical repairs were done excellently. They will give you all the detail you could possibly need. Without a doubt I would recommend coming here for collision repairs, mechanical repairs, inspections, etc. ??”
“Always have fantastic service when dealing with Don's Ford. That's why we have bought six cars from them over the years. Always a pleasure working with Scott R.”
“I do not write reviews often, as it is a rule to generally only write them when I have received outstanding service. So, I must share the outstanding experience I had this afternoon. Today I had the absolute BEST car buying experience of my life! I have been emailing with Jenny a few times over the past several months and when I was ready she helped get the ball rolling. Her and Jim both had everything set up along with Nick in finance. I was able to come to the dealership and sign all the documents over my lunch break!! How much more convenient can you make this?! The only flaw was that I could not go for a joy ride, because I had to go back to work. A pretty fair trade off for not having to use a day off from work to purchase a vehicle. I told Jim as I left today, I will be seeing you in a few years! Frankly, if they made this experience hassle free, I can only imagine how fantastic a returning customer will be treated. Hands down, the best care purchase I have ever made. Jenny, Nick and Jim, THANK YOU!”
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“Scott made sure that he personally took care of the repair of my BMW 328xi; and the end results have left me highly satisfied. I felt that he listened to my concerns & addressed the situation to my satisfaction. I would definitely use their services again. Thanks Scott!!”