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October 2023 by Hustling Future
An absolute scam of a company. Sold me a used 2008 f250 with a bad engine. Never disclosed any issues and the sales person lied to me while giving me a test drive about the condition of the vehicle. I spent 8,000 dollars for nothing but a paper weight that sits in front of my driveway. Don’t do business with these crooks.
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October 2023 by Teimurazi Makhareishvili
I just bought my 2022 Toyota Sienna I’m so happy all service
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August 2023 by Eric Johnson
If I could leave 0 stars I would. I bought a 2016 Ram ProMaster from them about 2 years ago. It's been nothing but terrible since. The van was not cleaned upon pickup and was absolutely filthy. The left turn signal wand came broken and was never fixed. The check engine light came on within minutes of leaving the lot. The passenger side mirror was broken upon receipt. Finally, the transmission was shot since the day we got it. We communicated with them during the 30 day warranty and dropped the van off multiple times but to no avail. It was always a battle and fight for them to fix anything. We ended up going through the warranty to get the transmission replaced but it has since blown again. I urge you to beware and not buy from them you will regret it.
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June 2023 by Adam Josephson
The ads say all colorful and beautiful, in fact finance from 18-24%.
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June 2023 by Jeff Warren
Didn't deliver the car as promised after paying for it .Wouldn't do business with these crooks.
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November 2022 by Major Movesdvd
All I’m going to do is tell the truth and you judge how you want but this is my hand on the Bible true experience I bought a 2018 nv 2500 from here it was only a 30 day warranty so within the next 2 days my tire pressure kept dropping n within the 30days my engine light came on brought it back they fixed it said it was a sensor , so now it’s like 35 days later my AC is blowing hot air brung it to my mechanic he refilled it said it was empty , 6 days later AC blowing hot air again once again said it was empty told him it’s only been 6 days so now I mite have a leak . 3 more months go by so now I have the van a total of 4 months now without driving a lot at all my engine light comes back on now it’s the catalytic converter. Now for anyone who’s like me you like to use google reviews before buying or before calling , I did this for you guys and girls not once did I call anyone out there name nor am I being disrespectful I’m jus telling my truth.
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October 2022 by D Voc
BEWARE: The pricing of vehicles as advertised is not nearly what you walk out the door with. They are not upfront in explaining that advertised prices online include a down payment and the cash price of the vehicle can go up if the "Bank" decides during financing. In my experience, the interest rate can change but cash price is based on the price dealer sets BE CAREFUL dealing with Royal Motorcars. We wont be again.
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October 2022 by Firdavsjon N
A big thanks to Alex and the team for my new Toyota hybrid! Been searching for this car for months and Alex was able to find one for me within my budget. Thank you for working with me every step of the way!!!!!!!!!!
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October 2022 by Azim Botirjonov
Great dealership with variety of different cars. All the cars are in minty condition, the workers are very helpful and informative. Thank you!
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October 2022 by Lloyd Robinson
Bought a cargo van for my moving business Ray was our sales person excellent service!! Thank you Royal Motorcars
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October 2022 by Anvar Saidov
Highly recommend! Alex went above and beyond to make everything go smoothly! Car is amazing!
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August 2022 by Derek Loper
The reviews for this used car dealership are a joke. I purchased a 2011 Chevy G4500 Cutaway Bus for $14,000 with 100,000 miles on it, as I was driving it home the check engine light came on. So I brought it back and they said they would take care of it because it is within the 30 day warranty. They call me a week later saying it is fixed. I asked for a repair invoices and the maintenance invoices. They told me they would email them to me, NEVER GOT THEM AT ALL. Drove the bus off their property and not even 10 miles down the road, CHECK ENGINE LIGHT ON AGAIN for the same codes. I bring it back a second time, I’m up to $120 in uber rides and gas money to friends/family at this point because i live in SELDEN NY. They tell me its fixed AGAIN. I ask for repair invoices…nothing!!! I drive away and not even out of the town of Uniondale the CHECK ENGINE LIGHT comes on again for the same EGR VALVE codes. At this point I am completely done with their so called “mechanic”. I bring it to a very trusted respectful shop in farmingdale and they do a diagnostic and tell me its the EGR VALVE needs to be replaced at it will cost $2,794 to fix. I send the info to the dealership and they tell me theyre not fixing it and theyre not giving me my money back for the truck. I am a B Technician Mechanic at another shop so i know that this is illegal so I reported them to the NYS DMV and I’m filing a Lemon Lawsuit…Good luck and thank you for your amazing customer service
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November 2021 by Aziz Rakhmatov
Honest people, Joe took care of us above and beyond. Very satisfied with the purchase.
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September 2021 by M.E Cleaning Service
BEWARE, DONT BUY HEREIn the beginning they are friendly and nice, because they want your money and business but don’t get fooled!Overpriced vehicles!!Horrible customer service and no honoring their warranty. I purchased van 2/12/2021 and check engine light turned on since day two. Took back and their “mechanic” “fixed” it. I’m sure all they did was removed the light and not fix the problem. As the light keeps turning back on, now I have a transmission leak not even 30 days of purchase and they do t want to honor their own warranty. Claiming I used it too much and put a lot of miles. I understand that there are warranty’s that cover certain things but if they never mention something to you how are you to know. Hopefully I can get this resolved with consumer protection agency, since they don’t want to take responsibility
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August 2021 by Regan Quatro
I didn't end up purchasing a vehicle from Royal Motorcars but the customer service was excellent. They were very helpful through the whole process!