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November 2024 by Alper Tunga
Terrible customer service and unprofessional management
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September 2024 by Cargills Automall
Amazing service friendly and kind staff
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September 2024 by Janet Glaudel
Gemma is the best! Very qualified drivers, on time honest. My driver today Jerimiah, got my car out of underground garage with 2 inch ceiling and post clearance. AMAZING! Have also dealt with Gabriel cordial/knowledgeable,This well run business with top professionals is due to Joe the owner. -they are #1 would never use anyone else . Thank you Gemma!!!
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August 2024 by April Cofield Lambert
AMAZING SERVICE ??
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August 2024 by Lauren Macaluso
James was so helpful and nice! He arrived on time and ready to help. Thought my car needed to be towed but he was able to jump start it…such a nice man!! Thank you James!!!
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July 2024 by Brenda Martinez
Today, 7/11, I broke down on the SS during rush hour. I called my insurance company and they told me Gemma's towing company would come and get me estimated time between 45 minutes to an hour. They told me the towing company would call me a few minutes prior to getting to my destination. Gemma's towing showed up way faster than expected. The driver, Nelson was great. He was professional and got my car and myself home safely. I would definitely recommend them. Thank you again!!!
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July 2024 by Linda Maxwell
The driver was prompt & considerate when he came to tow my son’s car from Dartmouth & Bennett Ave in Hempstead to my house 48 Byrd street in Hempstead.
Thank you for your patience, kindness, and professionalism in handling this accident.
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July 2024 by D Baez
My Rav broke down and needed to be towed and repaired. Alternator went bad. These guys towed my car back to the shop replaced the alternator, cracked serpentine belt, and battery that was weak and leaking all within about 5 hrs from towing to repair. Super quick reasonably priced, and friendly too. I live about 30 miles from this shop but would use them again. I highly recommend them.
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July 2024 by john Flanagan
They were able to fix my car after two other shops were unable to diagnose and correct the AC issue. They finished the work in less than 5 hours and the price was amazing. Shop is clean and techs are professional.
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June 2024 by C Hkns
Awesome service and I’m a completely satisfied long time client!!!
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June 2024 by Taheefa Stephen
Both exceptional and efficient service. I called a day in advance with an AC issue and spoke to someone and was able to bring in my car the next day. When I came in the next day, I dropped my car off and within 4 hours had my car back. They called to explain what the issue was, how they solved it and how I should address it should it ever come back. In addition to giving me the itemized breakdown prior to retrieving my car. I appreciate this so I know how much the costs are prior to arriving. Father and son business, I found through my AAA membership. Discount was honored and explained. I would start transitioning all my car needs here.
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June 2024 by Tolani Aiyeku
Excellent excellent service
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June 2024 by Taylor H
Gemma's towing & automative supplies fast, reliable and trustworthy services! My car was broken down on the side of the highway and they arrived very quickly with great communication on their estimated arrival and when someone was dispatched. Not only can they tow, but they were able to bring the car back to their shop and give a reliable diagnosis of the issues with my car. I would definitely use them again!!
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June 2024 by Ronald Riebl
Gemma provided excellent service and details of what needed to be taken care of after a very bad accident. Drivers were very professional.
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June 2024 by Sean Jackson
Gemma's Towing & Automotive truly exceeded my expectations with their prompt and efficient service. When my car battery died at Nassau Community College, I contacted Geico roadside assistance, who promptly dispatched Gemma's Towing & Automotive. Despite being originally quoted a reasonable ETA of 1 hour, they arrived in a remarkable 15-20 minutes! This swift response was a pleasant surprise, especially considering past experiences with lengthy wait times from other companies. I am incredibly grateful for Gemma's Towing & Automotive for their exceptional service, which saved me time and hassle. Thank you for going above and beyond!
