“I’ve had a account for years, the people are really the kindest people to deal will. One who really stands out is Kayleen Caruana, always very helpful, kind and you can tell she really is all about making sure people a satisfied. just want to say thank you and looking forward to many more years.”
“I've been banking with Generations for almost 20 yrs. Always professional and happy to help especially Denise. If anyone deserves a praise and raise its her. With my multi accounts and my misunderstandings she's had to deal with...this lady is a rock star!!! Even My grandmother, who doesn't like anyone, will wait for Denise to help her bc of her excellent customer service.”
“I want to recognize Jenny Humpreys for her professional service. Jenny is a true asset to your Bank. Jenny is the reason I do the majority of my business with Generations bank. Jenny always goes above and beyond for me with my business with your bank. Thank you, Jenny, for all your help.”
“My family and I have been banking here for decades. The app is helpful and works well- I can deposit checks via my cell phone and check on my balances with no issues. Anytime I've had a concern, a member of their team has addressed my issue timely and with respect. Rates are good too, I was able to refinance an auto loan with a much lower rate and my current credit card interest rate is also low.”
9AM - 6PM
2433 NY-414, Waterloo“Always very friendly and helpful when I go I there and the branch manager, Emily remembered me after only speaking with her once. Since then, she smiles and waves at me every time I go in. Definitely a great atmosphere and I am glad I chose them to handle my banking needs!”
“I use the Auburn, NY Five Star office to do our banking. I always have a great experience there. The ladies are always accommodating and friendly, very helpful!!”
“Hello goodmorming here from the philippines, i have something concern. My bestfriend from newyork was already send me a mail check here in the philippines. and i am asking if when i can get the check here in the philippines?”