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January 2024 by Felicia B
Excellent service and very kind hearted people. I have brought multiple shoes and bags to be cleaned, re soled, and even a suede jacket to be repaired. They did an excellent job for a very affordable price. They are also very fast, by the next day you will have your items back.
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November 2023 by Kiersten
Fantastic people and extremely quick turn around. They turned my old tall uggs into the ultra minis. They came out perfect for a tenth of the price! So happy
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October 2023 by Blesson George
We paid for shoe cleaning and none of the shoes were cleaned.
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September 2023 by Ilene Rothman
Amazing business! I trust them with all of my shoe and boot repairs. They are fast, convenient, and very nice. They are extremely reasonable and always go the extra mile. They excel at transforming shoes/boots/heels I was so close to throwing away into brand new shoes.
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August 2023 by Fern Grillo
Always accommodating . Great job with shoes, bags or zippers. Very reliable and friendly.
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June 2023 by Stacey S
Brought a brand new Ferragamo belt to him to put an extra hole in it so it would be tighter and the hole is completely crooked and towards the bottom of belt. He would not replace or repair belt that was his mistake. $600 down the drain for a brand new belt that is now ruined!
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April 2023 by Bill Blais
Crestwood shoe is AMAZING! I have been going there for years with both my wife’s Jimmy Choo’s and my own work boots and other shoes. The proprietor’s modus operandi is to personally assess the shoes and then “over deliver” with service and results that are exceptional—incredible, actually. I went to him with my wife’s Jimmy’s that had chewed up toes and work out bottoms and they came back fully restored, as good as brand new. He re-soles, restores luster, adds shine and makes them supple. The only place I know that is comparable is the place in Grand Central.
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March 2023 by Sophia Ferry
Brought 2 pairs of boots to be repaired.Both look like new.Very inexpensive.The owner and his staff were very pleasant and clearly hardworking.So glad I found this place.
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March 2023 by Gabrielle S.
I used this shoe repair for about 10 years. Though the same people work there, the quality of repairs have gone way downhill and is very sloppy. I will not use them again.
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March 2023 by Liz T.
Maybe it's because I'm used to cobblers in NYC always being good, but I took a chance here and was shocked by how sloppy and terrible the repairs are. I had them try to remove stains from a bag and instead of patch testing it on the inside, they took off half the dye so my bag looks 100 x worse now--it's literally garbage now. I asked them to add a heel cap to a heel where the rubber fell off. They added one that was 4 x as thick so I'd basically have one heel higher than the other. I had them put toe caps on a shoe and they did such a poor job that it looks like I bought them on Amazon and glued them myself. I also waited months for them to correct the repairs. I'd never ever go back or recommend it.
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February 2023 by M K.
I've been coming here for about 15 years. I dropped off a purse to get the zipper fixed. The slider had slipped off. Frank fixed it and didn't charge me. He said it was such an easy fix that it was no big deal.On another occasion, a zipper on a backpack was broken. He was honest with me and said he needed a special machine to replace the type of zipper the backpack had and could not fix it. He's also done a great job on replace soles on my boots in the past.
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January 2023 by Chris Campbell
First time coming here. I showed up at 3pm in the afternoon, needed 3 pairs of shoes shines. The gentleman at the counter took my shoes and had them looking like new in just under 30 minutes! Quick, great, and happy service. I will definitely be back!
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November 2022 by S Frank
Giuseppe is amazing. His work ethic is quality, fast, super friendly old school. I bring all my repairs and shine to him. Highly recommend!!!!
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October 2022 by J LaPointe
This shop is amazing. A real throw back to how business was done years ago. I’m not sure which is better the quality of the workmanship or the friendliness of the owner and his staff. They work on much more than just shoes. He fixed a leather coat that someone would have charged much more for what was only a simple fix. I can’t recommend this place enough
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July 2022 by Jim H.
It doesn't get much better then this...a dying art ..restores shoes to looking brand new which is so refreshing in this "throw away" culture we live in...the craftsman ship is superb!
