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April 2024 by Andy Crowley
Called them this morning and was kind of blown away by this response. We've been having parking battles with the business next door and We were looking for someone to come tow cars out of the lot at night. They said they don't do "predatory towing" and gave us the number of the scummiest scumbags in the towing world John Rivers. Officially it sucks they can't help us but as someone who drives a car in Troy it is great that a tow company actually has some morals and lines they won't cross. If I ever need a tow I'm calling Vons just on this principle alone.
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September 2023 by Alan Prescott
Great service with expert advice and fair prices
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July 2023 by linda sue darling
They did a wonderful job on my vehicle fender and at an awesome price compared to other auto body shops around Troy and Albany. My one complaint is that it took an extra day to finish because of issues with paint colors ON ANOTHER CAR. It wouldnt of been bad but it was highly Inconvenient being my ride to and from work and kids ride to and from work was the same person who work night and for 4 ( not 3 ) DAYS HE GOT NO SLEEP. And they didnt even discount me any money for the inconvenience.
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May 2023 by Jacob Agwu
Summary:In terms of quality work, they do a terrific job. But from my own experience, I wouldn’t go back to them if I needed a job to be done at a timely fashion.(For More Detail, Read Bellow)Issue I had:I went to them because I had a broken mirror and two of my passengers doors that had dents and crashes; with an additional issue with my passenger door not openingPrice:Their pricing is a bit on the steep end of things, so if you’re paying out of pocket, get ready to pay a big amountI’m terms of Job Getting Done:They fixed everything I enlisted for to be fixed with no issueEmployees:Very helpful and were apologetic of the extra time that they tookOverall:The only issue I had was that I was given a time frame of when the job would be done ( which was two weeks) and it was stretch for an additional week; it would have possible stretch further if I was not persistent on calling them.Other than that, the work they did was great and I thank them for it.
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May 2023 by Jacob A.
Summary:In terms of quality work, they do a terrific job. But from my own experience, I wouldn't go back to them if I needed a job to be done at a timely fashion. (For More Detail, Read Bellow) Issue I had: I went to them because I had a broken mirror and two of my passengers doors that had dents and crashes; with an additional issue with my passenger door not opening Price: Their pricing is a bit on the steep end of things, so if you're paying out of pocket, get ready to pay a big amount I'm terms of Job Getting Done:They fixed everything I enlisted for to be fixed with no issue Employees:Very helpful and were apologetic of the extra time that they took Overall:The only issue I had was that I was given a time frame of when the job would be done ( which was two weeks) and it was stretch for an additional week; it would have possible stretch further if I was not persistent on calling them. Other than that, the work they did was great and I thank them for it.
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April 2023 by Brian Noone
Great family owned business. Not the cheapest but one of the most trustworthy garages in Troy. Great work and no hassle.Services: Auto body & trim repair
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March 2023 by Omer Ozkarakaya
I've been told by a different mechanic that I have to replace my brakes with the cost of $1K to be able to pass the inspection. I wanted to get a second opinion and brought my car here. The other mechanic lost a business and money. I trust Joe and his team for any future mechanic help.
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January 2023 by Grace Raymond
They are terrific to work with to get your car repaired after an accident. They are thoughtful, patient and so helpful. So glad they towed my car and fixed it. Great experience! Many thanks Joe..
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December 2022 by Paul T
Very trustworthy shop. Von’s was recommended to me by multiple friends and I recommend this garage to friends as well.Von’s is one of the rare shops that tell you when repairs aren’t worth the cost. They live on reputation and return business.I just took a vehicle there for a pre-purchase inspection. They were very thorough and patiently explained everything wrong with it. With used car prices as they are (11/2022), it’s well worth a visit to Von’s to have them look the vehicle over.Services: Engine repair
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November 2022 by Mark Hathaway
They just put a clutch in my car and they did a great job
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April 2022 by Beth Adams
Great service. Took my Mercedes to these folks and they fixed it at half the price of dealer estimate. Have sent many friends here who have all had similar experiences. Helpful fair and experienced.
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March 2022 by Jennifer B.
This shop is the best and our go to for any repairs! We recently had two accidents back to back, sent both cars to Von's for repairs and body work. Joe orchestrated everything, dealt with the insurance company for both cars, and chased parts down.... Which is getting harder and harder to do these days. Even my insurance point person was very impressed with Joe! Joe was friendly, professional, very knowledgeable, and communicated every step of the way. I feel like he went above and beyond to help us out to get our cars back to us as soon as possible. I tell everyone I know about this garage!
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September 2021 by Paul Hunter
Always great service and fair prices
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September 2021 by Xavier McDaniel
Great service
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September 2021 by Sally Floyd
Unprofessional and dishonest.
