-
October 2023 by Jacob Lester
I would give Khach (Pronounced "Cash") and his business 6/5 stars if I could, and that is not something I say lightly. The team was very friendly to me as a newcomer and worked with me to find a solution in my budget for a car with extensive damage. They were able to fit us in quickly and finished two days ahead of schedule at nine days of repair time. Fast repair!I had questions about some of the items in the quote and the team was able to answer them in a way I understood. There was, in fact, one standard item that should have been damaged but wasn't and Khach and his team took the time to re-examine on request and agreed to take it off the preliminary and re-evaluate once the car was more taken-apart.Lastly, Mike drove to our apartment and picked us up when it was time to retrieve the car, which was above and beyond!As far as quality of repair... it's been five days of *very* smooth sailing so far :- ) Also, not sure if the team vacuumed the car but it smelled REALLY fresh when we picked it up. I should also mention the team did a good job blending the colors - I can't tell the difference. There is some white sediment on the door that was blended but I was able to pick some of it off with my thumbnail so it will probably come off after a proper wash.If you're reading this and wondering if the repairs held up and the sediment washed off... they probably did! Otherwise I would have updated this review :-D This is the place to go.
-
October 2023 by alexis marie
I definitely am grateful for the service i received while patiently waiting for my vehicle. Khach, the owner, is very respectful, informative, kind and genuine. He was very ethical with his information despite me being a woman. While i patiently waited, i was able to watch tv of my personal choice and they also have a vending machine filled with delicious snacks. There is also reasonable pricing and i am grateful. I highly recommend coming here.
-
October 2023 by Ricky Santiago
Been coming here for a while now. They never disappoint. Always great work done, good prices. I send anyone who ask for a mechanic. Keep up the good work guys!Service: General repairs & maintenance
-
September 2023 by Harold Bellows
I’ve had my car serviced and repaired at Troy's Best Auto Body Shop for years. They are very knowledgeable, honest and reasonably priced. They have done major body work on my car a couple times. There work always comes out amazing and I have never had any complaints. I would definitely highly remember them to others.Service: Auto body & trim repair
-
September 2023 by Layah Grimes
I was side swiped, and the inside of my right headlight was completely destroyed. the men in this place were very helpful. It took me less than a month to get my car back. My vehicle was like new. The manager was kind and professional. The best auto body shop in Troy is greatly appreciated.
-
September 2023 by Kylie Spinelli
My engine started misfiring over the weekend. They got me in first thing on Monday, and they were able to diagnose and fix the problem (and do an oil change!) the same day! The work was done and I got my car back that afternoon! Super helpful, reasonable pricing, fast service! I’ll definitely be bringing my car to them from now on!Services: General repairs & maintenance
-
September 2023 by stepanos doudoukjian
Troy's Best Auto Body Shop lived up to its title! Great work done on my brakes, very friendly environment, hard-working people with good values, reasonably priced, and time efficient ! Highly recommend without any hesitations, you will not be disappointed.Services: General repairs & maintenance
-
September 2023 by Kathleen Alderman
The staff were very good at communicating and very kind. By far the best experience I’ve had at a shop would absolutely take my car again. Great staff and very efficient with there work.
-
August 2023 by Jacob Himes
Out of any place I have ever taken my car to, Troy's Best Auto Body has the most personal and down to earth people behind it. They treat you like family and are more passionate about helping a brother out than they are about cars (and they are very passionate about cars). Aside from their high character, they charge fair prices and do quality work.Services: Auto body & trim repair
-
August 2023 by Pete Farrell
Highly recommend Troy's Best. Took our vehicle here after an accident and the end result looks good as new! They made the process with insurance super easy as well. Staff were very courteous and kept us updated on progress every step of the way.Service: Auto body & trim repair
-
August 2023 by Cole Summer
Troy’s best auto is truly the best!! They fixed my Kia and it looks brand new!! They communicated to me the whole time while it was being repaired and worked with the insurance directly to avoid further distress. They even cleaned the interior of my vehicle as well. I truly appreciate everything they have done for me. Thank you sooo so much!
-
August 2023 by David Mackey
Had experience with a local dealership who informed me that I needed to replace my front right axle assembly and gave me an estimate of over $1,000 (I was in for a simple oil change and tire rotation). Svc Advisor informed me that I should have this done before winter. Checked around for second opinion and came across Troy's Best and noticed the positive reviews they received. Talked to the owner Knach who put my vehicle up on the lift and discovered the part did not need to be replaced, instead just cleaned. Knach then had me come back in two weeks to double check this and again found no leakage. Thank-you to Troy's Best for being honest, professional and not advising me of unnecessary repairs. You have won a repeat customer.
-
July 2023 by Hannah Elease
the absolute best. came in because my drivers side window fell off of its track. they had me come in same day i called, fixed it in 15 minutes, and didn’t charge me anything. they made my entire week. thank you all so muchService: Auto glass repair
-
June 2023 by Kameron Conner
I worked with Mike and Khach on an insurance claim for some bumper/trim damage. They made the process seamless and the quality of the work was excellent. The turnaround time on the repairs were quick and only took 10 days. It looks like new and they were able to match my vehicles more complex paint color. Khach was also kind enough to provide a discount as I was a first time customer. Highly recommended for high quality body work and repairs! Thanks again to everyone that assisted in my repair at Troy’s Best.Service: Auto body & trim repair
-
April 2023 by Jack Blackwell
Definitely would recommend, talk to Ketch! Him and the team are friendly and very honest. My 2023 Kia Forte GT was scraped by my apartment plowing service. He and the team touched up the scrapes on the car for a low price, and the finished job was awesome! Would definitely go back for future services if need be.Service: Auto detailing
