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July 2024 by Marie
Extremely disappointed in the merge. Please avoid this location by HVCC all staff are extremely unprofessional and rude.
Left their pissed because of their unprofessionalism. IF YOU DO NOT LIKE YOUR JOB GET ANOTHER ONE‼️‼️‼️
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April 2024 by عبدالله العماش
A commercial bank spread across the city, and Mr. Nick, who provided all the banking details, is one of the few branches that provides printing of bank cards at the time of the visit.
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October 2023 by J
The staff (not tellers) in the cubicles are very cold & act as if It’s an inconvenience for me to use their time when assisting me with auto loans, fraud charges on my account & 2ce neglect to expedite my compromised card. Before the Broadview merger I had 0 issues with cards being compromised & pleasant staff encounters!
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September 2023 by Malika Polk
The customer service is horrible. I use this location as my last resort. They are always making mistakes. When I go there I feel rushed or like a bother. The workers don’t have manners. I much more prefer the East greenbush location!
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March 2023 by Matthew Coy
I always have a problem with my direct deposits my landlord I could be evicted
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October 2022 by Aileta Hanosh
I'm really not the type to leave negative reviews I think it's petty, but every time I've come to this location in the last year the ATMs been broken like honestly how does this happen. An entire year
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October 2022 by Big Poppa
As always associates very considerate and friendly, in and out, SEFCU handle's all my banking needs.
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August 2022 by G S
Horrible experiences with SEFCU. So many issues that they've never bothered dealt with. Going on like month 2 of what should have never been a problem in the first place. Are they lazy or just incompetent? Why not both!?
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August 2022 by Erik Pinsonnault
This isnt really specific to this branch but: SEFCU has been great for me for checkings and saving BUT the Lightnig credit card was very problematic and confusing: unclear support, unclear billing, SEFCU not taking responsibility for clear fraud issues because that is apparently part of Mastercard's job (who farms it out to a 3d party) and mortgage service has been okay but less good that I'd hoped overall.
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January 2022 by Lesa
Staff is always really helpful and friendly.
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December 2021 by Soro Hanosh
I'm really not the type to leave negative reviews I think it's petty, but every time I've come to this location in the last year the ATMs been broken like honestly how does this happen. An entire year
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November 2021 by Stephanie Sommer
Great customer service every time I go into the branch! It's very appreciated.
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November 2021 by Barbara Winslow
Only use the drive_thru but the gentleman who waited on me was very helpful and friendly
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October 2021 by Nancy Rivera
I am always treated well when I visit any SEFCU branch!
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August 2021 by Nancy Rysedorph
I am always treated well when I visit any SEFCU branch!
