“Recently had a sitiation that fell into an extreme grey area regarding returning the item.THANK YOU ISSAC!!!!I often choose ACE for that extra personal customer service; thanks 100% for continueing that reputation!!!!?”
“Went in today to try and get a paint match for some shutters. Benny was very helpful and he was able to perfectly match my shutter. Tested the paint at home and it did not disappoint.”
7:30AM - 5PM
5th Ave, Rensselaer“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
6AM - 6PM
1750 US-9, Clifton Park“I have a few rental units and my contractors use this store even for rental turnover work. I use them when I have smaller projects and for my ow residence.Incredible staff and paint selection, best paint store I have been to. They also carry hard to find pro quality tools and supplies.Not cheap but their inventory is a good value for serious painters. I’m sure if you have any issue they will make it right…they have helped me out multiple times and I’m an engineer- so I know I can be challenging!”
“We love this store for all of our paint needs. The quality of the paint far exceeds any where else we have purchased from. The paint is so thick and just high quality. It’s so easy to clean and with 3 kids and 2 dogs that’s a huge plus. The color selection is outstanding. The staff is super knowledgeable and extremely helpful and professional.”
“I've been coming to the store for years on and off. If you want personalized attention and To support small town Business I would recommend this place. You may pay a little more than a Home Depot or Lowe's but they backed her products you can buy sample cans and they have quality paint. I have supplies as well”
“I use this store frequently, because I am painting many rooms in my house. The sales clerks are very helpful and always pleasant. They are able to answer my questions.I use the best paint they sell, which isn't carried by Lowes. It doesn't drip and goes on smoothly, but I usually need 2 coats.”
“Excellent customer service! They make sure to calibrate their machine so you get consistent and accurate color every time. They can even match Sherwin-Williams paint codes as well as scan any color off of an object for an exacting color match, as well. All of the staff are very helpful and most especially Jeff. These guys enjoy what they do and it shows!”
“Staff is firendly, willing to assist without being pushy or over the top. As a woman, I don't feel belittled for asking questions, unlike the big box stores... cough HD cough...Store has a great selection of items, so I don't have to travel all the way into Latham or Clifton Park to get what I need for my projects.In-store pickup is also an option here.”
“I was not previously familiar with the Hatchet Hardware stores, and it was not obvious to me that this was (a new) one until I did a search online. There was no obvious sign for that - but plenty of ACE banners - except a letter-sized paper on the front door. The store is quite clean and very well laid out. I was greeted and asked if I needed assistance very shortly after entering the store. The selection of products in the store, ACE and otherwise, satisfies most of my home and garden needs. They're not the only ACE hardware store in my vicinity, and not the closest to me either, but it's great to have this store as another option, especially when I'm shopping in Colonie.”
“Recently had a sitiation that fell into an extreme grey area regarding returning the item.THANK YOU ISSAC!!!!I often choose ACE for that extra personal customer service; thanks 100% for continueing that reputation!!!!?”