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June 2024 by Loretta Mackie
Horrible!!! Got a “free” tablet. Paid a “service fee” and the tablet stopped working. Can’t get a refund or a new tablet. Can barely understand customer service and the pretend to be clueless while giving the run around. Paid for tablet service for no reason. Don’t go here!!
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April 2024 by Jennifer Veres
Very rude don't know how to speak people an was wrong the whole time smh the nerve of sum people
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February 2024 by Vautrin a Holly
I haven't been there. I spoke to one of the sales representative over the phone. Larry is very informative and I thank you so much for your help.
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December 2023 by Marsha Wesley
Larry was great ?
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May 2023 by Frank O American
Horrible phone service and customer service. To be clear this is the corporate office that I had the issue with, not a local store. I was notified by metro T-Mobile my account was hacked. They said it was secure and then decided without telling us that they would charge our account for a reconnection fee of $47.02. Let hackers infiltrate our account, then decide it's a good idea to charge us for the hack? SMH what type of company does that? A company who could care less about their customers or doing what's right, they want to be greedy, and grab whatever people allow them to take. Watch out, they are no good!
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August 2022 by Reeses Piece
Big Liars The sales man at this store lied right to my face… added addons to my account did not even bother asking me for permissionFor two months i have paid my bill one day early to be charged another amt two days later, I called spoke to a representative who made ZERO SENSE ON WHY MY BILL WAS 77.00 and now two days later after my bill was due on the 19th they are saying i owe an additional $30. Im going back to boost mobile what a scam company with horrible customer service absolute garbage. Service sucks just the same anyways and at least boost can get billing right.That affordability program is a huge scam do not waste your time.
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August 2022 by Bob Warden
Thank you for all your help
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July 2022 by Victor Legrand
This guys doesn't respect the clients at all. I've been wanting for 30min in front the store when the sign at the door says "Be back in 15min".
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August 2021 by Grace Anderson
Great staffs and service for me and family since day one
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June 2021 by Bill Vansteenburg
Well taken care of bunch of great guys I give him an eighth
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March 2021 by Lillian Doskocz
Flyer from T Moble directed to store. Staff very helpful. Directions to correct store on Hoosick
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March 2021 by Amanda C.
Overpriced and extremely rude customer service. Will not be going to this location again.
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December 2020 by Mike
They were were very nice and always helped me whenever I I had problem.they really do value their costumer's .I recommend this store.
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August 2020 by Prince Crawford
Great customer service
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August 2020 by Carl Hahne
Very helpful and courteous
