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May 2024 by Christin Rotondo
Best service, quick and to the point of diagnosis!! Prices are the best and love all the workers there!! Highly recommend!!!
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February 2024 by Rocky J. D'Adamo
I bring all my cars here! From my 2016 Ford Escape Titanium to my new 2022 Ford Escape Titanium. They are professional, courteous and their work is great as are their prices. I would recommend them to anyone!
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February 2024 by Chris Roland
This shop will take your money without completing work. Had my spark plugs “changed” back in November. Fast forward to the day before New Year’s EVE and I break down in Boston on the interstate, car shaking violently out of control. Took it to a different shop and they told me there was NO WAY they were changed, they were clearly old. Called McKay’s back and the best they could offer was to maybe refund the parts. Told them there was no way I was driving back to Boston for garbage spark plugs and they refused to help me since. They did not touch my car while they had it, I even picked it up in the exact same parking spot that I left it in.
AVOID THIS BUSINESS AT ALL COSTS. They will 100% steal your money if you are going in just for maintenance. I will be filing a charge back with my bank.
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September 2023 by Review NY
They robbed me by doing extra work to my car I didn’t ask to be done and charged for it. Go elsewhere and watch out schemes.
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August 2023 by Chris Miner
I've been using McKay since moving to Troy and have not been disappointed. They have good pricing and are able to figure out solutions when needed. Cassidy is great as well.
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April 2023 by H New York
They robbed me by doing extra work to my car I didn’t ask to be done and charged for it. Go elsewhere and watch out schemes.
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April 2023 by Renee Nicks
Couldn't have been happier with the services provided. Thank you!Services: Brakes
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March 2023 by Rube Randall
Cassidy got parts ordered and kept in contact with me Chris diagnosed oil leak on kids car when they were going to shop for appointment the balljoint fell out on my dodge dakota next door to shop I got truck towed to shop and chris worked on the balljoint outside of the shop off a stand anybody that's worked on 20 plus yr old trucks knows how difficult this is yet chris did it then he got in the shop and did other balljoint and repaired the leak in my kids car over a few days . We were referred to this garage and I completely recommend to anyone and everyone for honesty hardwork and doing all they can to help their customers out they get itServices: Steering & suspension repair
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January 2023 by Raymond McDu ff
Very honest ,he only charges for the time he works on it which 90 percent of the time is like a turnstyle Mckay Family Automotive will always be a repeat garage for me .
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May 2022 by Michael Miller
Have used Chris for the past 20 years and again recently for service on my 2008 Mercedes Benz. Always fair, communicating feedback during longer repairs, and not trying to sell me on things I don't need or want. Recommend McCay without reservation.Services: Oil change
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September 2021 by Steve Simard
Verygood
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September 2021 by Thomas Maier
Tremendous
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September 2021 by Youyou Brn
Bad experience
They sell old parts more expensive than new ones
They try to take much time to charge u more for the labor hours
If i can I'll give them -100
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September 2021 by Keezy Vee
Always great service
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June 2021 by james olsiewski
Great service honest and very dependable
